Senior Cloud Infrastructure Engineer: Core

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.  If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you. 

The Infrastructure Engineer will be a key contributor on Jack Henry Digital’s Cloud Infrastructure team, responsible for building and operating the core systems that enable scalable, reliable delivery of application and infrastructure services in Google Cloud Platform (GCP). Our team owns deployment pipelines and collaborates closely with platform teams to deliver compute, identity, observability, tooling, and security capabilities across the organization.

We also collaborate deeply with product engineering teams to build high‑performance, scalable, and secure services that power core business functions including transactions, payments, deposits, transfers, authentication, and platform integrations. Our work sits at the heart of the platform and directly enables teams across the company to move faster and more safely.

This position may be worked remotely within the United States, with the exception of California.

This position is not eligible for immigration sponsorship and support. Please do not apply if, at any time, you will need immigration support now or in the future (i.e., H-1B, PERM) All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you’ll be responsible for:

• Plan, design, and build the core infrastructure systems used by Jack Henry’s development and engineering teams. 
• Debug critical production infrastructure issues impacting multiple services or sites, performing deep root‑cause analysis to prevent recurrence. 
• Design and operate systems with a strong focus on site health and reliability, enabling automated workload movement and failure avoidance. 
• Use software development skills (e.g., Go, Python) to build and enhance platform solutions that improve developer velocity and accelerate feature delivery. 
• Act as a proactive collaborator and emerging technical leader, promoting engineering best practices and guiding peers in areas such as design and coding standards. 
• Partner closely with engineering teams to understand priorities and evolving needs, ensuring platform solutions keep pace with product development. 
• Take ownership of complex technical challenges and drive them to successful completion.
• May perform other job duties as assigned.  

What you’ll need to have:

• Minimum of 6 years of experience in software development, DevOps, or Infrastructure as Code.
• Hands-on experience deploying and managing applications in Kubernetes.
• Practical experience in declarative service infrastructure environments, specifically using Terraform.
• Experience in an AWS, Azure, and/or GCP cloud environment.
• Production Programming Experience in Go or Python is required. 
• Experience designing and implementing monitoring, logging, and tracing solutions (e.g., Prometheus, Grafana, Datadog, or OpenTelemetry)
• Deep familiarity with operating in a Unix/Linux shell.

What would be nice for you to have:

• Proficiency building and scaling custom Kubernetes controllers and operators.
• Experience managing production environments in Google Cloud Platform (GCP)
• Experience with Service Mesh technologies (e.g., Istio, Linkerd).
• Experience with implementing and scaling relational databases, in-memory data structure stores, and streaming data pipelines (e.g., AlloyDB, Memorystore, Pub/Sub).
• Familiarity with Agile/Scrum processes and operating within various methods of implementation.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live