Imagine a company that recognizes excellence in not only the products it sells, but also in its employees. R.S. Hughes Company, Inc. is that company. We hold ourselves to the highest standards of quality and professionalism — and we treat our employees like the valuable assets they are.

Since 1959, Saunders has been proudly serving our customers with an exceptional level of personalized customer care that just can’t be beat. We specialize in providing our customers with solutions that are tailored to each of their specific needs. Thanks to our innovative and diversified manufacturing team, we can provide die-cutting, laminating, slitting, packaging, assembly, and other manufacturing solutions to our customers at highly competitive industry rates.

We understand that the needs of our customers are constantly evolving. As demands from our customers grew, we knew we needed to evolve ourselves. So, we partnered with R.S. Hughes which has enabled us to better serve each and every one of our customers. Thanks to this partnership, we can provide our customers with more options for custom-cut materials, furthering our solution finding capabilities.

In addition to competitive salaries and benefits, we offer an environment that asks you to make a difference. We value hard work and common sense, and we consistently reward those that exemplify these traits. If you're looking for a great team to grow with and if you are willing to embrace the challenges of being expected to be the best, we welcome you to come join the R.S. Hughes Company, Inc. team!

Job Summary

The Quality Manager will lead quality systems and continuous improvement efforts within our converting operations (Saunders/Corepak). Oversee quality across all converting processes — including slitting, die-cutting, laminating, and repackaging of adhesives — ensuring all finished goods meet customer specifications and internal standards. This role will work cross-functionally with operations, engineering, and sales to drive quality performance, resolve customer issues, and support new product launches. This role is expected to adhere to all company policies and safety protocols.

Core Responsibilities Required to be Successful as a Quality Manager

•         Develops, implements, and maintains quality standards and procedures specific to converting operations (slitting, die-cutting, laminating, rewinding, and packaging).

•         Leads quality systems compliance including ISO 9001 or applicable industry standards; manages internal and external audits.

•         Oversees Incoming Material Inspection, In-Process Inspection, First Article Inspections (FAI), and Final Inspection processes for converted products.

•         Drives FMEA, DMAIC, PPAP, and NPI processes in coordination with operations and engineering teams.

•         Manages non-conforming material (NCM) processes including disposition, root cause analysis, and corrective action (CAPA).

•         Monitors process capability (CpK) and Statistical Process Control (SPC) data for converting lines; identifies trends and drives improvement actions.

•         Performs or coordinates Gage R&R studies and ensures calibration of all inspection and measurement equipment.

•         Leads 8D problem-solving efforts for customer complaints and internal quality escapes; prepares and presents formal corrective action reports.

•         Maintains and continuously improves the Quality Manual, work instructions, and inspection criteria for converting processes.

•         Trains and coaches production and quality team members on quality standards, inspection methods, and continuous improvement tools.

•         Prepares quality performance reports including KPIs, defect trends, yield metrics, and customer satisfaction data.

•         Partners with sales and customer service teams to address customer quality concerns promptly and professionally.

•         Supports qualification activities (IQ/OQ/PQ) for new or modified converting equipment.

•         Manages supplier quality performance and works with suppliers to resolve material and specification-related issues

•         Performs other duties as assigned.