Become a part of our caring community and help us put health first
 

Are you a forward-thinking learning and design professional who is passionate about adult learning? The Senior Learning Design Professional utilizes instructional design, cognitive psychology, and adult learning principles to determine appropriate solutions to knowledge or performance gaps. We are seeking a strategic thinker with a strong background in learning design, online content management and learner engagement. This is an exciting opportunity to join our dynamic team, contribute to our learning initiatives, and drive positive change within our organization.

Key Responsibilities

• Communication Design: Develop and execute marketing-type communication pieces to effectively promote learning initiatives and resources.
• SharePoint Design and Administration: Oversee the design, administration, and continuous improvement of our SharePoint platform to enhance user experience and accessibility of learning materials.
• Viva Engage Management: Manage and curate content for the Viva Engage channel, fostering community engagement and collaboration among learners.
• Training Module Development: Create and implement computer-based training (CBT) modules that are interactive, engaging, and aligned with adult learning principles.
• Data Analysis: Analyze survey results from training sessions and engagement metrics from SharePoint and Viva Engage to identify trends and areas for improvement.
• Strategic Planning: Develop and propose strategies for promotion, identify ineffective practices, and suggest innovative ideas for enhancing adult learning experiences.
• Content Analysis and Organization: Analyze content, organize it effectively, and design solutions. Write storyboards, scripts, performance support materials, and manuals.
• Learning Needs Assessment: Analyze learning needs and partner with subject matter experts to provide input for course content. Write effective learning objectives and coordinate performance assessments to measure training effectiveness.
• Instruction and Guidance: Provide instruction and guidance to facilitators, ensuring that course materials are current and relevant to training needs.
• Project Management: Plan, organize, and develop training curriculum, materials, job performance aids, and programs to meet specific training needs.
• Consultative Skills: Utilize consultative skills to conduct needs analysis with clients to determine whether learning solutions are necessary or relevant.

Success in this position requires the following:

• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Demonstrated effective communication skills, both written and verbal.
• Strong organizational and project management skills.
• Passionate about contributing to an organization focused on continuously improving consumer experiences.

Use your skills to make an impact
 

Required Qualifications

• Bachelor’s degree in Education, Instructional Design, Communications, or a related field

• 4 or more years of experience in learning and development, communication design, or a similar role

• Experience in needs assessment and business consulting with clients

• Experience creating engaging, computer-based training modules

• Proficiency in online content design and administration.

• Experience with engagement platforms (I.e. Viva Engage)

• Regular use of Microsoft 365 tools including Word, Outlook, Excel, PowerPoint, Etc.

​Preferred Qualifications:

• Master’s Degree in Business Administration, Learning and Performance, Education, Organizational Design, or a related field.

• Experience with Vyond, Articulate 360 or SharePoint software

• Experience with Viva Engage platform

• Work experience in a healthcare and/or insurance setting.

Work-At-Home Requirements

To ensure Work-At-Home employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees w