DAI Senior Financial Analyst

Koniag Data Solutions, LLC (KDS), a Koniag Government Services company, is seeking an experienced DAI Senior Financial Analyst (O2C Specialist) with an active Secret Security Clearance to support KDS and our government customer in Alexandria, VA.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

The O2C Help Desk Specialist will assist in a variety of financial functions, including the Order to Cash (O2C) process, invoicing, revenue recognition, billing, and accounts receivable management. In addition to supporting O2C activities, the role will involve providing financial analysis, helping resolve discrepancies, tracking performance metrics, and ensuring compliance with federal regulations such as FAR and DFARS. The O2C Help Desk Specialist will collaborate with cross-functional teams, including DFAS and DAI PMO, to troubleshoot and resolve system issues, support system updates and testing, and improve financial processes. Experience with the Defense Agency Initiative (DAI) is required to efficiently support O2C-related activities and financial operations. The specialist will also provide support to users, maintain financial documentation, assist with preparing metrics reports, and ensure smooth operations across various financial functions.

Essential Functions, Responsibilities & Duties:
• Assist with the Order to Cash (O2C) and Procure to Pay (P2P) processes, including invoice creation, revenue recognition, billing, and accounts receivable management.
• Ensure compliance with federal regulations such as FAR and DFARS when called upon.
• Knowledge of G-Invoicing is preferred to support the reimbursable process, ensuring the accurate management of interagency agreements and reimbursements.
• This includes understanding the creation, approval, and tracking of General Terms and Conditions (GT&C), Orders, and Performance transactions within G-Invoicing to facilitate timely and compliant financial execution and reporting.
• Assist with monitoring and managing accounts receivable by ensuring timely collection, accurate aging reports, and resolution of discrepancies.
• Help track and report performance metrics, including invoice aging, cash flow, payment application, and revenue recognition, as needed.
• Provide support for DAI system updates, including testing and implementation of improvements related to invoicing, revenue cycles, and related processes.
• Assist users with navigating the functionalities of the DAI system, offering guidance on generating invoices, processing receipts, and ensuring financial data integrity when requested.
• Work collaboratively with DFAS and DAI PMO teams to troubleshoot and resolve O2C-related system issues, minimizing disruption to billing and collection processes.
• Knowledge of G-Invoicing is required to support the Order to Cash (O2C) process, ensuring the accurate management of interagency agreements and reimbursements.
• This includes understanding the creation, approval, and tracking of General Terms and Conditions (GT&C), Orders, and Performance transactions within G-Invoicing to facilitate timely and compliant financial execution and reporting.
• Help maintain and update the help desk operational manual.
• Use the ticket tracking and monitoring system to assist with metrics reporting capabilities.
• Document, analyze, and resolve DAI-related issues received via phone, email, and in person, as part of the help desk function.
• Log all inquiries into the ticketing tracking system.
• Transfer unresolved issues to the appropriate help desk teams (IT help desk, DAI PMO help desk, or DFAS Enterprise Resource Office (ERO) help desk) to ensure issues are tracked and resolved.
• Assist in reporting metrics and recommending focus areas for training based on ticketing data.
• Help with user account management and reporting when needed.
• Assist in testing DAI system change requests and disseminate results of the testing.
• Provide support for users working with DFAS in support of the DAI conversion-related historical file cleaning.
• Assist with DAI training for users across all configuration and maintenance phases, ensuring they can independently access and use DAI for their job functions.
• This includes helping to develop and provide tailored refresher training.
• Support training efforts by supplementing DLA training materials to address specific requirements.
• Update and provide training materials based on DLA PMO's updated training materials within five business days after DLA's updates, when applicable.
• Help prepare and update training materials and desktop procedures as needed.
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