Senior Director, Service Business Development

At Vestas we are powered by the vision of changing the world. And to create a sustainable future, we are building a team of motivated visionaries. Would you like to join us?

 

This is a great opportunity to join the growing offshore wind industry. Vestas is the world's largest wind turbine manufacturing company with significant operations in the United States.

 

As a senior-level commercial leader, you will play a pivotal role in shaping and executing the business development strategy for Vestas’ Service Commercial team in North America. This role bridges commercial strategy, cross-functional execution, and market creativity, ensuring that Vestas faces the evolving challenges of the wind industry, partners with customers to optimize their assets across decades, and safeguards the profitability of its Service business.

 

The vision statement for Service Commercial is to, “Cultivate a dedicated team that creatively partners with our colleagues and customers to positively impact communities and the environment.” Our objectives are employee wellness, customer partnership, commercial creativity, and strategic execution.

 

We are a collaborative team that values innovation, solid working relationships, and constructive tension, believing in the inherent value of diversity in business. We promote fun, recognize that we will do hard things together, and prioritize the intentional development of a sense of support and belonging in every person on our team.

 

Senior Director, Service Business Development

The Senior Director, Service Business Development is responsible for owning and executing the commercial strategy for Vestas’ Service business in North America, delivering on annual regional KPIs that encompass FOI revenue and CM% targets. The work includes defining and evolving our product offerings, managing risk while creating commercial opportunities, and building deep customer intimacy to ensure Vestas’ position as the partner of choice for customers’ service needs across their fleet.

 

This individual will lead and develop a team of commercial professionals, partnering across functional areas, including Service Operations and New Turbine Sales, to ensure alignment between our strategic objectives and operational realities while boosting sales growth and customer value. Achievement in this position will hinge on the integration of inventive market approaches, organized strategic initiatives, and the ability to encourage and direct teams within a challenging framework. The Sr. Director will balance the need to deliver short-term results in a publicly traded company with the responsibility to shape and advance a long-term vision for the Service business, ensuring that today’s priorities align with tomorrow’s goals.

 

Responsibilities:

Sales and Business Development Responsibilities

• Develop and execute the Service Business Development strategy for North America, including defining new commercial offerings, partnership models, and customer engagement strategies while accounting for our goals and constraints from our colleagues in New Turbine Sales.
• Evaluate market trends, competitor activities, and customer needs to identify and shape opportunities that align with Vestas’ strategic objectives.
• Guide the commercial creativity of the team, creating a culture of ideation while ensuring disciplined execution of priorities.
• Own the commercial positioning of new and existing service products to the market, managing inputs from stakeholders on financial and operational risks while creating value.
• Build and nurture customer relationships, ensuring a deep understanding of their business needs while positioning Vestas as a trusted partner with related but independent business needs.
• Support the team in – or lead, in the case of escalations – negotiations on complex commercial deals with a focus on creating win-win outcomes and ensuring Vestas’ risk management and profitability objectives are met.
• Seek and engage with feedback on individual and business line performance from stakeholders.
• Partner cross-functionally with stakeholder organizations to align offerings and delivery models to customer and market needs.
• Promote a culture of accountability, learning, and development within the team while advocating for Vestas’ values.
• Act as a thought leader in the Service business, bringing forward insights and strategies to shape Vestas’ market positioning in the long-term.
• Participate in