Revenue Enablement Program Manager

About the role:

The Revenue Enablement Program Manager is a builder-operator role for someone equally energized by designing the systems that make enablement work and owning the programs where that infrastructure matters most. Hex is growing fast, and Revenue Enablement is a strategic priority for the business. The work you do here directly shapes how new hires ramp, retain knowledge, and successfully execute in the field. This role is the connective tissue between foundational enablement systems and day-to-day field execution, and we're building it at a moment when AI is redefining field productivity, freeing sellers to focus on strategic work and deliver world-class customer experiences.

This is a systems-and-workflow role first, an enablement role second. We're not looking for someone who's spent years running enablement programs - we're looking for someone who's spent years building the systems that make teams effective, wherever they sat: ops, product, solutions/technical architecture, pre-sales, GTM Engineering, post-sales, or enablement itself. If you've partnered closely with customers or internal teams to design AI-driven workflows, automate the manual stuff, and make people more effective at their day-to-day - this role is built for that instinct, not for a specific title on your resume.

You will work directly with the Head of Revenue Enablement to set priorities and shape the function, supporting a revenue org that spans SDRs, AEs, Sales Engineers, Customer Engineers, and Product Experts. You partner closely with Revenue Leaders, RevOps, and Product Marketing across everything you build. You own the full loop: design the system, launch the program, inspect what's landing, and improve it based on data and field signal. This is a high-ownership role with a lot of white space.

Location: This role is based in our NYC or SF offices, with 2x weekly in-office expectations for candidates in those locations. We're also open to remote candidates with strong GTM enablement and systems experience.

 

What you will own:

Knowledge architecture

• Own and continuously improve Hex's centralized knowledge base as the single source of truth sellers trust and actually use
• Design a push-and-pull information model: proactively surface the right content at the right moment while building a self-service system sellers can trust when they need it fast
• Establish standards for how content is created, maintained, accessed, and retired - and hold those standards as the business evolves
• Partner with PMM and Marketing on content review cadence and ownership; you are the accountability layer, not the primary content creator for all assets

Systems and workflow infrastructure

• Design and build workflows across the GTM tech stack (Hex, Gong, SFDC, Notion, AI tools) in close partnership with RevOps, embedding execution standards directly into how sellers work every day
• Automate reinforcement signals, certification triggers, and coaching prompts so behavior change doesn't depend on manual follow-through
• Surface actionable insights to managers so coaching is proactive, not reactive
• Build coaching, information sharing, and certification automations at the right moment, creating a scalable self-service enablement model
• Track ramp progression, field execution, and program effectiveness to understand what's working and why

New Hire Onboarding

• Own Sales Onboarding end-to-end: scope, curriculum coordination with SMEs, milestone tracking, certifications, and continuous iteration based on metrics and field feedback
• Build a scalable experience that combines structured learning with just-in-time, in-workflow enablement
• Create visibility into ramp progression, gaps, and leading indicators in partnership with RevOps and the Data team

 

About You:

• 3 to 5 years in a role where you built systems or workflows that made a team more effective - this could be technical sales (pre or post), gtm engineering, enablement, or RevOps, at a growing B2B SaaS startup
• You've built workflows or operational systems before, not just run programs - you can point to something you scoped, built, and shipped end to end with minimal oversight
• A first-principles thinker: you identify a problem, design the solution (often AI-led), and drive implementation without waiting for a roadmap
• Comfortable across the GTM tech stack (CRM, Gong, Notion, AI tools) and able to connect them without being handed a plan
• Proactively experiments with AI tools to drive efficiencies - you've likely already built something with them that stuck
• Field credibility: you deeply understand what it actually takes to sell and sup