Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

AVP, Marketing & Business Data Analytics Exec

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, Colorado Springs, Tampa, Phoenix, Plano or Charlotte.

*** Relocation assistance is available for this position ***

Summary:

Responsible for developing and leveraging advanced data and analytical solutions to drive actionable insights that support growth marketing, distribution, and service objectives for the Property & Casualty (P&C) insurance business. Responsible for strategies that deliver compliant data and information solutions that lead to improvement and optimization in business performance and risk minimization. Works in collaboration with other business leaders to drive decisions based on data, facts and analytical findings across different parts of the organization

Preferred Requirements:

• Progressive experience working in Marketing data and analytics including familiarity with multi-touch marketing attribution models.

• Experience leading major initiatives and delivering results within the financial services industry.

• Knowledge of omni-channel data enablement.

• Familiarity with data governance and data innovation.

• Understanding of P&C insurance operations.

• Experience in Data Science, Data Mining, Machine Learning, Predictive Modeling best practices.

• Comprehensive knowledge of data integrity/privacy practices and applicable risk and compliance management frameworks.

• Experience leading and mentoring teams in excess of 30 team members.

Tasks:

• Accountable for strategic, tactical, operational, and financial responsibilities associated with CoSA data storage, data preparation, data exploration, information governance, analytics, and information delivery.

• Accountable for defining and developing business data & analytics strategy to enable achievement of business goals and objectives.

• Collaborate with company and staff agency data and analytics leaders to identify and deliver actionable insights and products to further USAA’s business strategy.

• Provide data & analytics products using Agile methodologies to enable fact based, enterprise decisions that drive the achievement of USAA’s mission and goals.

• May be assigned by the Chief Data & Analytics Officer, to chair high-level cross-business teams to identify strategy synergies and translating these insights into actionable, compliant deployments.

• Provide strategic direction and thought leadership to the Data and Analytics Community across USAA.

• Keep current of industry leading practices and advances in across all data & analytics sub-functions as well as the business associated with the assigned CoSA.

• Fosters analytical innovation and promote the importance of data literacy through sharing of analytics knowledge and best practices.

• Responsible for educating, overseeing and monitoring CoSA adherence with Information Governance policy and standards. 

• Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.  

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Minimum Education:

• Bachelor’s Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science); OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

Minimum Experience:

• 10+ years progressive experience leveraging data and analytics to drive results in a complex financial services organization.

• 6+ years of people leadership experience i