Senior Manager Product Management - HR Technology

We use technology to solve problems in spaces, light, and more things to come… for our customers, our communities, and our planet. 
 
Acuity Brands, Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light, and more things to come. Through our two business segments, Acuity Brands Lighting and Lighting Controls (ABL) and the Intelligent Spaces Group (ISG), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.  
 
We are positioned at the intersection of sustainability and technology. Our businesses develop technology that helps save our customers energy and reduce their carbon emissions. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and location-aware applications. 

Job Summary

Are you ready to lead transformative initiatives in HR technology and enterprise service management? Do you have a vision for advancing organizational efficiency through cutting-edge platforms like ServiceNow? Join Acuity Brands as the Sr Manager of Corporate Experiences, where you will define and execute strategies for HR technology, service management excellence, and enterprise-wide process optimization.

 

In this role, you will oversee and drive the HR domain's technology strategy, integrations, and data governance. You will play a pivotal role in improving service delivery, defining standards, and determining a fit for purpose technology strategy. Your leadership will bridge HR, IT, and corporate functions, delivering impactful solutions that elevate organizational performance.
 

Key Tasks & Responsibilities (Essential Functions)

 

HR Technology Leadership

• Drive the strategic direction for HR technology platforms, including SAP SuccessFactors and related tools, ensuring alignment with organizational goals and compliance requirements.
• Lead all HR system integrations, including connections to ERPs, payroll systems, Concur, and employee accounting tools. Manage inbound and outbound data flows to ensure seamless operations and accurate reporting.
• Establish and enforce robust data governance frameworks, influence data architecture, and drive analytics for HR data, ensuring PII is securely managed, and integration needs are met with confidence.

 

Digital Associate Experience Technology Leadership

• Lead the strategic technology roadmap for the Digital Associate Experience with a focus on leveraging ServiceNow, ensuring alignment with business objectives and maximizing the platform's value for HR operations.
• Collaborate closely with the ITSM Center of Excellence (COE) to develop a cohesive, end-to-end ServiceNow roadmap that integrates HR modules with enterprise ITSM capabilities.
• Partner with IT and other corporate stakeholders to establish enterprise-wide standards for service management, ensuring a seamless, unified approach across the organization.

 

Cross-Functional Collaboration

• Build and maintain strong partnerships with HR, IT, Finance, Communications, and other corporate functions to align technology solutions with cross-functional needs.
• Facilitate stakeholder meetings to define priorities, allocate resources, and drive shared accountability for outcomes.

Strategic Planning & Execution

• Develop and manage product roadmaps for HR technology and ServiceNow, identifying opportunities for innovation and efficiency.
• Define key performance indicators (KPIs) to measure the success of technology implementations and service management initiatives. Leverage insights to guide continuous improvement.

 

Change Management & Adoption

• Lead change management initiatives to promote adoption of new systems and processes. Design training programs and ensure end-user support for successful transitions.
• Champion a culture of innovation and service excellence, driving alignment across departments and fostering a collaborative environment.

 

To Be Successful in This Role