Senior Project Manager - ServiceNow GRC

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy. 

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.   

As Senior Project Manager you will drive strategic change to support the critical business of Swift with ServiceNow as an enabler. You will lead programs of high complexity, risk and significance to provide value to Swift’s business. You will work in close liaison with all relevant internal teams, both agile and traditional, as well as external third parties and drive stakeholder communication, financial management and risk management at program level while overseeing project and squad deliverables within the program scope.

What to expect in this role:

In this role you will:

• Partner with the executive sponsors and senior stakeholders to align on program goals, objectives and customer outcomes
• Ensure timely delivery of projects in line with agreed functionality, quality, cost and performance to ensure value to users within Swift
• Negotiate business requirements with the stakeholders and translate those into a pragmatic project plan that brings business value out of the ServiceNow platform. Monitor, maintain and report to all stakeholders the project status on a continual basis
• Understand how the ServiceNow platform can support improved business processes, alignment to industry best practice and bring efficiencies through automation
• Manage project risks, security, resources, budget and quality escalating issues and making proposals when appropriate
• Define the responsibilities of cross-divisional project members and identify external resources that can accelerate ServiceNow delivery
• Communicate, network and interface with all relevant parties on a regular basis ensuring they are aware of project progress

Take accountability for delivering results

• Take accountability for significant decisions and progresses resolution of issues independently with appropriate stakeholders
• Take initiatives to deliver results under conditions of pressure, adversity and uncertainty with a full understanding of potential risks
• Develop and drive roadmap towards successful completion of program

Business understanding and Delivering ServiceNow Capabilities

• Connect the dots between technical ServiceNow delivery teams and business needs
• Understand core business methodologies such as ITIL and Governance, Risk and Compliance
• Promote adoption of new capabilities that strengthen compliance and operational excellence
• Understand practical and pragmatic technical delivery of ServiceNow

Build and reinforce internal customer relationships

• Establish, nurture and develop relationships with critical business partners

What will make you successful?

We are seeking professionals with:

• University degree in IT/Engineering/Science/Economics
• 10 years of relevant experience within the area of IT product development and/or similar complexity, of which at least 5 years in project management
• Experience with the capabilities of ServiceNow platform and rolling them out to an enterprise

Preferred Qualifications

• Experience with Governance, Risk and Compliance and 3 lines of defense methodology
• Understanding of the ServiceNow portfolio and delivery of modules within the platform

Swift is unable to sponsor an employment authorization for this position now or in the future.

The estimated salary range for a new hire into this position in Virginia is $121,564.00 USD Annual MINIMUM to $225,762.00