Employment Type:

Full time

Shift:

Day Shift

Description:

Director of Strategy & Operations – Primary Care Services

Location: Boise, Idaho
Organization: Saint Alphonsus Health System
Employment Type: Full-Time | Leadership | On-Site with Regional Travel

About Saint Alphonsus Health System

Saint Alphonsus Health System is a faith-based, Catholic healthcare organization committed to delivering exceptional care with a human touch. Headquartered in Boise, Idaho, we are a four-hospital, 714-bed, 95-clinic integrated network serving communities across Idaho, Oregon, and Nevada. We are part of Trinity Health, one of the largest Catholic not-for-profit health systems in the United States.

Our physician-led medical group, Saint Alphonsus Medical Group (SAMG), includes over 325 board-certified providers across a wide range of specialties. With a strong regional presence and a mission-driven culture, we are dedicated to improving the health and well-being of the communities we serve.

Position Summary

Saint Alphonsus Health System is seeking a strategic and collaborative leader to serve as the Director of Strategy & Operations for Primary Care & Behavioral Health. This role is responsible for driving the growth, integration, and operational performance of a broad regional network that includes primary care and outpatient behavioral health services.

Reporting to the Chief Strategy Officer, with a dotted line to the Vice President of Operations for SAMG, the Director will develop and execute strategic plans, oversee business development initiatives, and ensure alignment between clinical operations and organizational goals. The role includes direct supervision of behavioral health practice managers and a strong focus on care model innovation, access expansion, and performance improvement.

Key Responsibilities

• Lead strategic planning and business development for primary care and behavioral health services across multiple sites.

• Collaborate with senior leaders, Saint Alphonsus Medical Group (SAMG), Saint Alphonsus Health Alliance, and clinic operations to align strategy and execution.

• Oversee day-to-day operations, financial performance, and service development for assigned clinics.

• Supervise SAMG Practice Managers within the behavioral health network.

• Drive initiatives in recruitment, retention, access, membership growth, and patient experience.

• Analyze market trends and identify opportunities for innovation and expansion.

• Represent the service line in system-wide planning and performance councils.

• Ensure compliance with legal, regulatory, and ethical standards while promoting a culture of excellence and accountability.

Qualifications

• Advanced degree in health or related business field preferred.

• Minimum 5 years of experience with preferred 7-10 years of progressive experience in developing, overseeing or interacting with physician groups, product lines, managed care and/or business development activities, in a large, complex, medical center.

• Significant successful experience in analyzing competitive health care environment and developing and implementing strategic recommendations for improved market share in a dynamic and rapidly changing industry.

• Demonstrated leadership and communication skills and an ability to influence, collaborate with and motivate others.

• Successful experience interacting with Board Committees and/or Directors, administrators, physicians and colleagues.

• Strong financial management, project management and business skills.

• Working knowledge of legal, regulatory, ethical, managerial, organizational requirements, principles and standards of care for service line hospitals and clinics.

• Progressive academic training and experiences, with the ability to work with various stakeholders across the region to advance the strategy and business plan.

• Ability to work in a matrix relationship across the health system.

• Current, unrestricted driver's license required.

Core Competencies

• Strategic thinking and execution

• Operational leadership

• Financial and data-driven decision-making

• Cross-functional collaboration

• Physician and stakeholder engagement