Client Billing Associate

At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives.

We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do.

But our mission doesn’t stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare—driven by innovation, compassion, and purpose.

Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins.

Position Summary 

Our Client Billing Associates are responsible for charge entry on specific client accounts in accordance to facility agreements and pricing. We are looking for an individual that can manage business to business invoicing, collections, researching accounts and educating clients on the nature of billing received.   

Job Responsibilities 

• Adheres to all company policies and procedures. 

• Verifies charges submitted to clients are billed accurately and in accordance to guidelines. 

• Confirms rates and any fee arrangements are reflected for each individual matter. 

• Research and respond to inquiries regarding billing issues and problems. 

• Send monthly client statements based on client preferences. 

• Research credit balances. 

• Call clients to inquire on state of payments. 

• Communicate with other departments, including billing and collections, to ensure seamless financial transactions. 

• Maintains patient confidentiality and complies with HIPAA regulations. 

Required Qualifications 

• High School Diploma or GED equivalent 

• 1–3 years of experience in a customer-facing or front desk role within a professional office environment (e.g., medical, dental, legal, corporate, or similar)

• Customer Service & Communication skills – written and verbal 

• Basic knowledge of Medical billing processes 

• Basic knowledge of Medicare, Medicaid and commercial insurance guidelines 

• Basic knowledge in MS Office (Word, Excel, Outlook) 

• Must be highly organized with attention to detail 

• Demonstrates solid time management skills and organization 

• Ability to work with moderate guidance; Proactive, motivated self-starter 

• Flexibility and proven ability to handle and manage frequent changes effectively and efficiently 

• Knowledge of insurance processing, guidelines and general laws related to all payers. 

• Basic knowledge of clinical documentation review for alignment with insurance authorization requirements 

• Basic knowledge of CPT, ICD-10 

• Meets productivity/performance standards as set forth by management.