Main Shop Service Advisor - Ford of Kirkland

Job DetailsJob Location: Ford of Kirkland - Kirkland, WA 98034Position Type: Full TimeSalary Range: $80,000.00 - $150,000.00 Base+Commission/yearJob Category: ServiceFord of Kirkland is an award-winning, high-volume Ford dealership and a recognized leader in both customer satisfaction and workplace culture. We are proud to be 8-time recipients of Ford’s President’s Award, the #1 highest-volume Ford store for the past 11 years, and ranked #2 among Extra-Large Best Places to Work in Washington.

To keep our momentum strong, we are seeking an experienced Main Shop Service Advisor for immediate hire.

 

We operate with a work hard, play hard mentality, where technicians are respected, supported, and treated like family. If you’re motivated, efficient, and ready to take full advantage of consistent billable hours, this is the shop for you.

 

Why Work at Ford of Kirkland?


High-Volume Service Drive – A steady flow of customers means strong commission opportunities and consistent earning potential
Award-Winning Dealership – A trusted name with stable leadership, loyal customers, and a reputation you’ll be proud to represent
Modern Facility & Technology – State-of-the-art tools, Ford diagnostic systems, and digital processes that make advising smoother and more efficient
Career Growth & Training – Ford factory training, ongoing education, and clear paths for advancement within the organization


 

Main Shop Service Advisor Job Responsibilities


Deliver prompt, professional, and customer-focused service from write-up through vehicle delivery
Maximize service sales by effectively presenting recommended maintenance and repair options
Manage and schedule technician time to help meet and exceed departmental sales and productivity goals
Clearly communicate repair needs, timelines, estimates, and any changes throughout the service process
Prioritize customer safety and vehicle reliability when recommending services
Maintain accurate repair orders and documentation to ensure efficiency and compliance
Build long-term customer relationships that drive repeat business and high CSI scores


 

Main Shop Service Advisor Benefits and Compensation

Pay Range: Make $80,000 to $150,000 annually!

 

In addition to competitive pay, our benefits are designed to support you and your family…


Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.
401(k) with Company Match
Generous Paid Time Off that begins accruing from Day 1
Exclusive employee pricing for you and your family on parts, service, and vehicles

QualificationsMain Shop Service Advisor Qualifications


1–3 years of experience as an Automotive Service Advisor (Ford or dealership experience preferred)
Team-oriented mindset with the ability to collaborate effectively with technicians, management, and customers
Strong attention to detail with accurate documentation, follow-up, and repair order management
Excellent communication and customer service skills
Ability to multitask in a fast-paced, high-volume environment


Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

 

If you’re ready to start your career with Ford of Kirkland – Apply now!