Transition Manager - Remote

Req ID: 367057 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Transition Manager - Remote to join our team in Dallas, Texas (US-TX), United States (US).

 

Transition Manager – Process Reimagination - Remote

 

Role Summary

We are seeking an experienced Transition Manager to lead and manage the seamless transition from current-state (as-is) processes to reimagined future-state (to-be) processes as part of strategic transformation initiatives. The role ensures business continuity, risk mitigation, stakeholder alignment, and readiness during changes involving process redesign, operating model shifts, digital enablement, and AI-driven transformation.

 

Day to Day job Duties: 

 

Transition Strategy & Planning

- Define and own the transition strategy and approach for process reimagination initiatives.

- Develop comprehensive transition plans covering people, process, technology, data, and governance.

- Align transition milestones with overall transformation goals.

- Identify transition risks, dependencies, and mitigation strategies.

 

Process & Operating Model Transition

- Manage transition from as-is to to-be processes and operating models.

- Coordinate process handovers, role changes, and knowledge transfer.

- Ensure business continuity and performance stability during transition.

 

Stakeholder & Change Coordination

- Serve as the primary point of contact for all transition-related activities.

- Work closely with business leaders, process owners, technology, and transformation teams.

- Coordinate with training, enablement, and change management teams.

 

Readiness, Go-Live & Hypercare

- Define and manage transition readiness and go-live criteria.

- Coordinate cutover plans, go-live execution, and hypercare support.

- Track and resolve transition issues and escalations.

 

Governance, Risk & Performance

- Establish transition governance, reporting cadence, and controls.

- Monitor KPIs, SLAs, and operational metrics during and post-transition.

- Ensure compliance with internal controls, regulatory, and audit requirements.

 

Basic Qualifications:

 

Required Skills & Experience

- 8+ years of experience in transition management, business transformation, or process reengineering.

- Proven experience managing large-scale transformation or operating model transitions.

- Strong understanding of end-to-end business processes.

 

Preferred Qualifications

- Experience supporting digital, automation, or AI-enabled transformation programs.

- Exposure to Lean, Six Sigma, or BPM initiatives.

- Project or Program Management certifications (PMP, PRINCE2, SAFe).

 

Soft Skills

- Strong leadership, planning, and organizational skills.

- Excellent communication and stakeholder management abilities.

- Ability to manage ambiguity, risk, and high-pressure situations.

 

Why Join Us

This role offers the opportunity to play a critical part in bringing reimagined processes to life, enable smooth adoption of new ways of working, and drive successful transformation outcomes.

 

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible