Staff Production Prototype Animator

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

Team & Role

At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. This role is part of our Product Design team that uses their superpower of empathizing, understanding, and applying our users’ and customers’ needs, with the mission to created product experiences they love. Our designers come from a diverse set of skills and background - design systems, visual, interaction, content, and product design. At ServiceNow, design has a very intentional seat at the table, so our team collaborates closely with both engineering and product management from the get-go.

Learn more about our team here https://www.linkedin.com/company/servicenow/life/userexperience/

As a Production Prototype Animator, you will be an integral part of the Brand Design Studio team within the Experience Product team. This role blends advanced Figma design expertise with a sound foundation in animation and storytelling. You will help shape the visual and emotional impact of our products by crafting interactive prototypes, enhancing our demos and executive presentations, and bringing compelling narratives to life through motion design.

Working closely with designers, product leaders, brand, and marketing teams, you will thrive in a production studio environment, contributing to the design solutions and systems that define and elevate our brand. Your ability to craft seamless animations and interactive experiences will amplify our products’ impact and ensure a cohesive, engaging user experience across platforms.

What you get to do in this role:

• Design & Prototyping: Create high-fidelity prototypes and interactive design systems using Figma’s advanced animation and interaction tools.
• Collaboration: Work with designers, product managers, brand, and marketing leaders to define and implement innovative animation strategies that elevate our brand and product communication. 
• Animation & Motion Design: Craft smooth, engaging animations that enhance user experiences and convey product functionality.
• Production Workflow: Collaborate with product designers, developers, and stakeholders to ensure design consistency and production efficiency.
• Studio-Ready Outputs: Prepare and optimize designs for production, ensuring deliverables are pixel-perfect and adhere to project timelines.
• Innovation: Push the boundaries of Figma’s capabilities to explore new interaction paradigms and animation techniques.
• Feedback Integration: Iterate on designs based on user feedback, testing data, and team input to continuously improve quality.

Qualifications

Preferred Qualifications: 

• 8+ years of experience in lead Product Design role with a focus on innovation or relevant design experience  
• Demonstrated ability to thrive in a fast-paced production studio environment, balancing multiple projects and deadlines
• Strong ability to start, drive, and deliver on projects while managing timelines 
• Ability to collaborate with executive leadership, multidisciplinary teams and lead with transparency 
• Experience in marketing and product work with a rich portfolio including digital, print, interactive, website/mobile design, motion, and video  
• Expert in advanced Figma design and presentations, along with expertise in their interaction and animation tools, with a proven track record of creating advanced prototypes.
• Experience in editing, animation and compositing with AEUX, After Effects and Premiere Pro  
• Experience creating and maintaining systems and production pipelines
• Understanding of video production and industry-standard video production deliverables.
• History in adapting to multiple various roles in a creative field.
• Obsessive attention to detail, ensuring pixel-perfect execution and production-quality deliverables.
• Strong understanding of software product design, user experience (UX), and user interface (U