ABOUT THE ROLE

As a Strategic Business Developer within the Gift Cards team you take ownership to strategically develop our business by identifying opportunities and drive commercial impact based on a strong understanding of underlying drivers and analytical insights.Furthermore, you act as a project manager by planning sales campaigns across multiple stakeholders and identifying impact and process improvements, backed up by data analysis. You challenge everything we do with a clear customer focus and seek to improve customer experiences across all touchpoints and you help shape and execute the strategic direction of building our user journeys for our onsite Gift Card channel with leaders within Zalando as well as support developing and testing new campaign concepts. Lastly, you identify areas of scalable operations where we can increase automatization, where you will work closely with Product, Commercial and Engineering leaders across the organisation. 

WHERE YOUR EXPERTISE IS NEEDED

• Facilitate commercial strategies with end-to-end responsibility related to sales campaigns across stakeholders such as the Markets, Pricing and Central Planning teams as well as brief other stakeholders on the campaign strategy

• Maximise the outputs across teams to ensure cross-functional project success as well as provide regular updates to broader stakeholder groups and build up/ share best practices as they emerge. This includes collaborating with Markets, Marketing and other teams to build testing set ups for optimization of how we plan and run campaigns to deliver on defined objectives.

• Proactively research and deliver input on a broad range of topics, by preparing papers as well as other communication materials to take fast decisions on business development projects related to sales campaigns

• Support in managing team initiatives and projects including workstreams, timelines and milestones. This includes identifying required contributors and ensuring progress on project work streams, including facilitating resolution of roadblocks.

• Define what success looks like with clear output and input KPIs to evaluate commercial initiatives and shaping the direction of where and how we invest to drive commercial and customer success metrics.

• Elevate our operations by building the DTC traffic source and entry point reporting to increase visibility on entry point performance to strengthen commercial steering working with Product, Engineering and other cross-organizational teams. This also extends to streamlining production across all 3 commercial channels 

WHAT WE ARE LOOKING FOR

• +5 years of experience in business development/strategy, ideally with an eCommerce or consulting background. Project management skills are a plus

• Versed in compiling strategy papers and driving analysis, and presenting these to senior management

• Bachelor's degree in Business or equivalent with a proven track record in high-quality problem solving, project management and analysis in a previous role

• Experience in eCommerce / an understanding of online business models a plus

• You're able to take initiative, use good judgement, understand deadlines and carry multiple projects through to completion even with much interruption. 

• You're an authentic and mission-driven person who doesn't shy away from sparring with senior stakeholders

• Fluent written and oral English skills and excellent writing and communication skills

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

• 2 paid volunteering days a year

• Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year (for Zalando SE)

• Relocation assistance available (subject to prior agreement)

• Family services, including counselling and support

• Health and wellbeing options (including Gympass)

• Mental health support and coaching available

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us

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