Associate Professional Technical Writer - Tallahassee, FL - Hybrid

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

 

Summary

As a Associate Professional Technical Writer - Tallahassee, FL - Hybrid at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.

Your role in our mission

• Researches, writes, edits, and proofreads more complex technical data for use in documents or sections of documents such as healthcare manuals, procedures, and specifications to provide clients with information regarding technical areas in a less technical way.
• Assists in establishing Uses established style guidelines and standards for texts and illustrations to meet business needs.
• Interviews programmers, business analysts, developers, and other technical personnel. Reads previous documentation and design notes and uses computer-based training or company technical products to gather and research technical healthcare information for use in more complex documentation.
• Writes, organizes, enters and compiles more complex online help files to support end users.
• Creates, compiles, and delivers more complex system/software developmental documentation packages including, but not limited to narratives, logic diagrams, input and output samples, input preparation instructions, job setup information, etc., from technical project team inputs, system requirements analysis, system design specifications, technical system design, technical procedure development, configuration control requirements, test and training specifications, and programming notes.
• Assists in creating project plan, etc. for completing documentation.

What we're looking for

• Bachelor's degree in communications, journalism, technical writing, or related field required
• Three or more years of technical writing experience
• General knowledge of medical insurance/healthcare field preferred
• Experience working with desktop publishing, word processing, PowerPoint, Basic web design, Adobe FrameMaker, Adobe Creative Cloud, HTML, and other image software
• Experience working with industry writing style such as grammar, sentence form, and structure

What you should expect in this role

• Office environment/ Hybrid work arrangement
• Strong communication skills
• Personal computer and business solutions software skills
• Excellent proofreading and editing skills
• Ability to convert technical knowledge into easily understood terms
• Ability to work independently and as part of a team

 

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The pay range for this position is $39,600 - $56,500 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

 

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