Senior Product Manager - AI

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communicates from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.com so our team members can review.   NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.  NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.  At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2024, 2023, and 2022 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America.    Other recent awards include:  Two-time winner (2024, 2023) National Top Workplaces  Two-time winner (2024, 2023) Top Workplace innovation  Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune  Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine  Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility  Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits  2024 Cultural Excellence  2024 Technology Industry   2023 Top Workplace Leadership  2023 Top Workplace Purpose & Values  2022 Top Workplace Employee Appreciation and Employee Well Being    NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!  About the opportunityNetDocuments is seeking a Senior Product Manager to work closely with our rapidly-growing AI engineering team to drive the development of innovative solutions such as Agents, Semantic Search, and other AI-powered tools. Your products will reach 100,000s of people globally and impact some of the most important legal organizations in the world, including leading law firms, government agencies, and fortune 100 companies. The Sr. Product Manager will play a critical role in overseeing the entire lifecycle from ideation and roadmap prioritization to engineering execution and go-to-market strategy. This role will report directly to the Director of AI & Automation.   What your contributions will be

• Collaborate with leadership to define and drive the roadmap for AI-powered solutions, assessing new product ideas and enhancements. 
• Own and manage the product backlog, ensuring it reflects the priorities of the business and the needs of the customer. 
• Create detailed and actionable product specifications, with precise and comprehensive acceptance criteria. 
• Collaborate closely with engineering and design to ensure the successful and timely delivery of product features, from sprint planning to release management. 
• Drive alignment on priorities across cross-functional teams, including product, engineering, design, and QA, to ensure smooth execution of product delivery. 
• Conduct regular backlog grooming sessions to refine, prioritize, and scope upcoming work, keeping a focus on customer impact and technical feasibility. 
• Monitor the delivery pipeline to proactively identify blockers, risks, or dependencies, and facilitate solutions to keep projects on track. 
• Partner with stakeholders across the organization and among our customer base to collect feedback, validate ideas, and set priorities. 
• Analyze customer feedback, usage metrics, and other data to inform iterative improvements to the product. 
• Document and communicate product capabilities and timelines with internal stakeholders like product marketing and sales enablement to ensure alignment and go-to-market success. 
• Stay engaged with evolving AI technologies and trends within the legal industry.  

 What you will need for success

• 4+ years of experience in software development, legal technology, and/or product management. 
• Technical chops and a passion for building innovative products. You do not need to be an expert in “generative AI” (who is?!) but must be willing to roll up your sleeves and learn in a fast-moving space. 
• Proven ability to leverage qualitative and quantitative data to drive informed decision-making and product prioritization. 
• Metrics-driven mindset with strong analytical and synthesis skills to translate complex