Technical Writer, VP-1

Who we are looking for

The Technical Writer, VP responsibilities will help support uplifting the reporting associated with overall regulatory programs. This includes: Monthly SteerCo material, Quarterly Metrics, Outcomes Dashboard, Monthly Spotlights, Regulatory decks, and other ad-hoc Senior Management requests. This resource will also contribute to the regulatory program as a Project Manager, supporting and guiding program activities, and advancing the development and execution of a future state design including operating model. They will serve as a liaison between technical and non-technical teams, and be responsible for understanding and translating complex technical concepts into language that is easily understood by stakeholders. The successful candidate will take initiative, exercise independent thinking, multi-task activities, set priorities, and meet aggressive deadlines in a fast paced environment. Must have strong interpersonal, organizational, and communication skills and be interested in working in a professional and team-oriented environment.
 

What you will be responsible for:

Technical Writing:

• Work across Regulatory Governance leads and Execution workstream leads to uplift existing reporting and assist with communicating strategy and effective story-telling associated with the regulatory program.

• Ability to translate technical details to executive/regulatory reporting needs.

• Develop content to explain new technologies/processes, helping to implement solutions that improve how information is delivered to stakeholders.

• Develop process to maintain documentation hub (new releases, reviews, periodic refresh).

• Assist with all needed technical writing including business cases which include scope requirements, outcomes, benefits, metrics, training courses as needed.

Project Management:

• Leads the end-to-end planning and management of a small to medium cross technology team initiatives.

• Plans, organizes and controls the activities of cross-functional  project teams

• Develops and maintains an end-to-end project plan (in Jira), maintains project level RAID log.

• Provides updates on OKRs, project execution metrics and outcomes.

• Provides updates to be included in Monthly SteerCo material.

• Coordinates communication across the multiple project stakeholders with ability to translate from granular technical level to an executive consumable level.

• Identifies and uses best practices for project management

• Demonstrates an understanding of the impact of problems across the organization and facilitates a collaborative solution

• Coordinate across many teams with different responsibilities and goals to communicate, negotiate, and manage tasks

What we value :

These skills will help you succeed in this role

• Experience working with the Agile Software Development Methodology, Jira advanced roadmap or other Project/Program Management tools would be a plus.

• The ability to roll-up technical updates to senior and executive business management is critical.

• Experience and desire to interface with external clients is also important for the person assuming this role.

• Candidate is knowledgeable in IT risk

• Candidate is knowledgeable and/or has experience with global financial regulatory programs

• Candidate is able to work collaboratively with others to produce a quality work product

• Candidate is able to clearly articulate impactful executive messaging

• Candidate is knowledgeable with effective business writing methods and techniques

• Advanced MS Excel, Word, PowerPoint, and presentation skills, etc.

Education & Preferred Qualifications

• Bachelor’s degree in Computer Science / Information Technology, IT Security, Risk Management, or a related field

• 5 to 8 years of experience working in IT within the Financial Services industry.

• Technical acumen including the ability to understand and articulate technical topics.

• Ability to take technical content and processes and develop it into consumable documentation and communications

• Strong Project Management skill set.

• Strong understanding of current technologies with past experience in a technical role.

• Outstanding communication skills with confidence to deliver difficult messages to senior and executive management when necessary.

• Proficiency with latest tools: Sharepoint, Jira, Confluence, Microsoft Project, Visio, Excel, and Word required

• Self-starter who ca