Commercial Revenue and Analytics Director

Octus

Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.
For more information, visit: https://octus.com/

Working at Octus

Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices (US only), and much more. 

Role

As part of our expanding commercial operations team, Octus is hiring a Commercial Revenue and Analysis Director in our New York office. This is a great opportunity to join a successful commercial team and make a direct impact globally across our regions. The person in this role will be responsible for analyzing the performance of the commercial functions within the organization, including new business sales, account management, customer success and customer support. This role plays a pivotal part in driving data-driven decision-making, identifying growth opportunities, profitability, capacity/role planning and ensuring the optimization of our commercial structure and revenue-generating activities. The ideal candidate combines strong analytical skills with commercial acumen to deliver insights and strategies that improve team performance and business outcomes.

Responsibilities

Performance Analysis: Analyze and evaluate key performance metrics (KPIs) across new business sales, account management, customer success, and customer support functions. Analyzing key data points to create analytical reports that provide actionable insights into detailed team performance, pipeline health, and customer growth/retention plans. Conduct profitability and trend analysis for accounts,regions, and industries/segments to identify whitespace (e.g. new products into existing accounts/new divisions), areas of upsell growth (e.g. increased pricing based on value based selling approach) or account penetration (e.g. existing packages into new divisions within existing clients).

New Business Acquisition: Work with key stakeholders in the commercial leadership team and marketing to ensure we have an updated segmented prospect database of clients and contacts to target. Providing detailed analytics on the performance and penetration of this prospect database and generate insight that refines this prospect database and performance of new client acquisition over time.

Data-Driven Strategy: Collaborate with commercial leaders to define performance benchmarks and identify data-driven strategies to meet revenue growth and retention goals. Build predictive models and forecasts to anticipate business performance and recommend strategies to achieve targets and/or improve performance. Identify key customer segments and develop insights to tailor strategies for acquisition, retention, and cross-selling.

Stakeholder Collaboration: Act as a trusted advisor to new business sales, account management, customer success and customer support by providing data-backed recommendations to improve performance. Partner with finance, marketing, and operations teams to ensure alignment on goals, reporting, analysis and performance tracking. Communicate findings and recommendations to senior leadership, possibly including being able to present to the Board, in a clear and impactful way. Take responsibility for detailing and implementing follow-up action plans and measuring the outcomes systematically.

Operational Efficiency: Assess and improve current tools, processes, and systems for tracking commercial performance. Lead initiatives to automate reporting and streamline access to real-time performance data. Ensure data accuracy and integrity by collaborating with data teams and ensuring robust governance.

Requirements

• Bachelor’s degree in business, economics, data analytics, or a related field (MBA is a plus).
• 5+ years of experience in a commercial analytics, business intelligence, or strategy role.
• Proficiency in data visualization tools (e.g., Power BI, Sigma, Tableau) and Salesforce.
• Advanced knowledge of Excel and experience with data manipulation languages such as SQL or
  Python.
• Proven track rec