People and Project Operations Consultant

We are hiring a talented HR professional to join our team as a People and Project Operations Consultant (Level 3). This role is essential in supporting HR projects, ensuring smooth operations, and contributing to an exceptional employee experience. The ideal candidate will have a solid foundation in HR knowledge, project management skills, and a strategic approach to drive initiatives. 

Key Responsibilities: 

Human Resources 

• Provide HR support and guidance to employees and managers on various HR topics. 
• Assist in employment-related processes, including compensation, promotions, and employee relations. 
• Conduct compliance audits and ensure adherence to HR policies and regulations. 
• Help design and implement HR operations processes, ensuring a positive work environment. 
• Offer accurate interpretation of HR policies and procedures. 

Process Improvement: 

• Identify areas for process enhancement and propose improvements. 
• Document HR processes and maintain up-to-date records. 
• Communicate process changes and updates to relevant stakeholders. 

Project Management: 

• Assist in leading HR projects, working closely with stakeholders to ensure successful execution and alignment with business objectives. 
• Facilitate collaboration between different HR teams and centers of excellence. 
• Support the development of project plans, timelines, and metrics to track progress. 
• Help create project frameworks and ensure effective project management practices. 
• Analyze project KPIs and provide regular status updates. 
• Contribute to change management processes and communicate changes to stakeholders. 

Data Analysis: 

• Assist in gathering and analyzing HR data using HRIS systems and reporting tools. 
• Identify trends and provide insights to support data-driven decision-making. 
• Generate reports and present findings to the HR team and stakeholders. 

Employee Relations: 

• Coach and support managers on employee relations matters, ensuring compliance. 
• Collaborate with HR Business Partners and legal teams to resolve employee-related issues. 

Strategic Partnership: 

• Analyze ER trends and provide actionable insights to HR and business leadership to enhance manager effectiveness, employee engagement, and organizational performance. 
• Support proactive initiatives to reduce risk and improve employee experience, including manager coaching, policy education, and ER capability building. 
• Assist the development and implementation of ER programs, policies, and tools that drive consistency and operational excellence. 
• Build trust and alignment across all levels of the organization through clear communication, sound judgement, and collaborative influence. 

Educational Background & Experience: 

• A Bachelor's degree in Human Resources, Business, or a related field is preferred. 5 years of experience in Human Resources, with a good understanding of HR principles, policies, and employment practices is preferred. 

Skills: 

• Agility and Adaptability: Thrives in a dynamic work environment, adapts quickly to changes, and manages multiple tasks effectively. 
• Collaboration: Works well with diverse teams, contributing to a positive and cooperative team spirit. 
• Effective Communication: Conveys information clearly and persuasively, ensuring engagement with stakeholders. 
• Strategic Thinking: Understands the impact of their role on the organization's strategy and aligns efforts accordingly. 
• Leadership Potential: Demonstrates the ability to guide and motivate team members, inspiring them to perform at their best. 
• Coaching Skills: Provides guidance and support to colleagues, helping them develop and grow. 
• Project Management: Manages projects efficiently, handling planning, organization, and execution. 
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