Head of Digital Sales

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

 

THE ROLE 

 

The Head of Digital Sales will drive customer engagement & revenue growth online by developing and executing digital sales and loyalty initiatives. Having as an ultimate target to increase customer reach online, increase revenue, and enhance our profitability. 

 

RESPONSIBILITIES

 

• Drive and oversee digital sales performance and adoption, optimizing online pricing strategy according to market conditions and the impact of loyalty programs on customer retention.
• Develop and implement digital commercial strategies, by developing specific business plans and new digital sales products, focusing on maximizing value for medium to small-sized customers. 
• Enhance our digital product offerings and value proposition, adding new features and collaborating on effective go-to-market strategies.
• Lead and manage the digital sales team, aligning the digital organization with company growth goals, collaborating with various stakeholders within the organization such as Lines, Regions, Countries, IT, Transformation, Finance.
• Advice leadership such as C-Level to support decision taking process on optimization

 

 

PROFILE & QUALIFICATIONS  

 

• Higher education degree from a Business School, Engineering School, or university background.
• Extensive industry knowledge (minimum 5 years in senior management roles).
• An experience in digital sales, go-to-market strategies, and revenue growth through online channels, would be a valuable asset for this position.
• Strong strategic thinking and problem-solving abilities.
• Assertive communication and result driven mindset.
• Entrepreneurial spirit, boldness, and innovation; ability to lead and develop teams.
   

Come along on CMA CGM’s adventure !