Biomedical Technician I

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• Everyone is focused on serving the customer and we do that by collaborating and supporting each other
• Associates look forward to coming to work each day
• Every associate matters and makes a difference

It is truly a culture like no other — We hope you will join our team! Find out more about our company and culture here.

This position will service Novant Medical Group Clinics in the Charlotte Area. Reliable transportation is required.

Summary

The Biomedical Equipment Technician I (BMET I) provides clinical equipment services under the close supervision of TriMedx management. Duties include, but are not limited to, validation and inspection of clinical equipment for completeness, mechanical and electrical safety, and proper operation. The individual also performs planned maintenance inspections, calibrations, and repairs of general biomedical equipment. The BMET I assists other technicians in the troubleshooting and major repair of complex equipment. The individual demonstrates adherence to the TriMedx core values in all professional interactions by showing respect to all people, creating real value, initiating meaningful change, and exhibiting integrity.

Responsibilities            

Technical Service – 40%

Perform performance assurance (PA) inspections, scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on general biomedical equipment

Repair, install, and calibrate general biomedical equipment

Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns

Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery

Maintain biomedical expertise through ongoing training and education

Assist with Service Operations Special Projects as assigned

Regulatory Compliance – 25%

Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history

Adhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures

Responsible for ensuring all service and documentation is complete, timely, and accurate

Account Relationship Management – 25%

Build and maintain customer relationships

Discuss equipment status and functionality with clinicians

Adheres to the Mission, Vision, and Values of the organization(s) served.

Provide a positive representation of TriMedx services by integrating the core values into job performance

Inventory – 10 %

Perform periodic inspections of current inventory status

Verify the completion of security analysis for new customer equipment

Performs Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory.

Maintain the accuracy and integrity of the equipment database to include inventory, performance assurance (PA) schedules, nomenclature, and service history

Make recommendations regarding inventory

All other duties as assigned

Skills and Experience

Complex computer skills including the ability to interpret error codes, defragment hard-drives, replace power supplies, and interpret computer codes required

Ability to integrate information from a variety of sources

Excellent interpersonal and customer service skills

Strong written and verbal communication skills

Education and Qualifications

Associates degree in a technical/electronics field or equivalent military experience or two years of equivalent experience.

3 months experience working with biomedical equipment in a clinical engineering environment preferred

Valid driver’s lic