Loader (2nd Shift)

Summary:
The main goal of the Loader is to maximize customer satisfaction by ensuring accurate product deliveries. The loader will help facilitate each delivery by directing a team to construct skids, organizing order and packing a delivery truck.

 Essential Duties and Responsibilities include the following.

• Audit finished goods verses picking ticket for accuracy of quantity, labeling, location, color, etc.
• Directs team on product retrieval and organization/truck layout based on shipping logistics.
• Organize products on trucks to maximize delivery efficiency.
• Categorize orders using color code sticker process.
• Maintain and distribute backorder list.
• Communicate deliveries and backorders between all departments.
• Complete and organize documentation in a timely and accurate manner.
• Aids team with building and banding pallets.
• Prepare trucks for delivery prior to loading products.
• Monitor quality of finished goods as products are packed.
• Ensure accuracy of QAP process and standards.
• Writes clearly and informatively; Presents numerical data effectively.
• Ability to maintain regular attendance at QAP facility.
• Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

Competencies
To perform the job successfully, an individual should demonstrate the following competencies:

Customer Focus
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Integrity and Trust
Is widely trusted; is seen as direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner; keeps confidence; admits mistakes; doesn’t misrepresent himself/herself for personal gain.

Perseverance
Pursues everything with energy, drive and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.

Comfort Around Higher Management
Can deal comfortably with more senior managers; can present to more senior managers without undue tension and nervousness; understands how senior managers think and work; can determine the best way to get things done with them by talking their language and responding to their needs; can craft approaches likely to be seen as appropriate and positive.

Informing
Provides the information people need to know to do their jobs to feel good about being a member of the team, unit, and/or the organization; provides individuals information so that they can make accurate decisions; is timely with information.

Composure
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Patience
Is tolerant with people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; waits for others to catch up before acting; sensitive to due process and proper pacing; follows established process.

Time Management
Use his/her time effectively and efficiently. Values time; concentrates his/her efforts on the more important priorities.

Education and/or Experience
Less than high school education; or one month to three months of related experience or training; or equivalent combination of education and experience.

Language Skills/Mathematical Skills
Ability to add, subtract and count in simple units of measurement (whole numbers). Ability to read basic English. Interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and write simple lists.

Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to understand and read production schedules.

Certificates, Licenses, Registrations
May be asked to have a Forklift License to facilitate production. Ability to be ce