Employee Experience Manager

POSITION SUMMARY: The Employee Experience Manager will design and administer the employee engagement and other pulse surveys aligned to the employee lifecycle. The incumbent will own the reporting and analytics of survey results to help enable data-driven decision making and drive organizational improvement, and they will also implement enterprise-wide best practices for interpreting and actioning survey results through collaboration and partnering with COE peers, HRBPs, and Corporate Communication. The Employee Experience Manager will also own and manage survey vendor relationships and the corporate recognition program. The incumbent will also support the employee onboarding with relevant and consumable resources for hiring managers and new employees.

PRINCIPAL RESPONSIBILITIES:

• Design and manage the end-to-end employee engagements surveys including internal surveys and external surveys (e.g., Great Place To Work).

• Analyze survey data, identify key trends and patterns, and generate insights package for key stakeholders. 

• Present key finding to HR Leadership team to support action planning and continuous improvement.

• Collaborate with survey platform vendors, IT, and HR Central peers and partners to support survey administration as needed.

• Monitor external benchmarks and trends in driving employee engagement and recommend improvements to employee experience strategy.

• Provide resources and guidance for interpreting and actioning survey results.

• Ensure the confidentiality and integrity of employee feedback processes. 

• Identify ways to streamline and simplify survey processes and/or provide additional education and resources for leaders and HR.

• Own and project manage employee onboarding initiatives in partnership with HRBPs and COE partners.

• Performs other non-essential duties as assigned or may be necessary

QUALIFICATIONS:

• Proficient in Microsoft Office Suite (e.g., building a cohesive story in PowerPoint, generating and interpreting pivot tables and graphs, and V-lookups in Excel).

• Excellent analytical skills with demonstrated ability to articulate data driven recommendations.

• Proven ability to manage multiple projects and priorities in a fast-paced environment.

• Excellent interpersonal and communication skills.

• Ability to organize data for presentations with clarity and insight.

• Strong understanding of employee engagement tools and platforms. 

MINIMUM REQUIREMENTS:

• 4-7 years of experience leading employee experience/listening strategies; including designing and implementing employee engagement and other employee lifecycle pulse surveys, analyzing results and extracting actionable insights, and creating a compelling story using data for senior leadership. 

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts. 
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses o