Senior Network Engineer

Description

* THIS POSITION IS NOT REMOTE

Installation, maintenance, administration, and upgrades of the Network Infrastructure. Configure and deploy routers, switches, firewalls, and other network devices. Lead network-related projects, ensuring timely completion and alignment with business goals.

• Provide support for PCs, servers, printers, and networking. Duties include configuration, installation, and troubleshooting hardware.
• Moves, Adds, Changes - provide PCs, phones, network connections, and installation of new equipment as needed.
• Troubleshoot, analyze, and resolve system outages, working with vendors as necessary.
• Design, configure, and implement network solutions to meet business needs.
• Printer/Scanner configuration setup and interaction with network.
• Maintain accurate records of inventory, installation procedures, and configurations.
• Manage network-related projects, including planning, execution, and delivery.
• Primary tech for phone systems. Includes setup, programming, maintenance, moves, adds, changes and troubleshooting.
• Provide mentorship and guidance to junior engineers.
• Provide technical support and troubleshooting for O365 applications and services.
• Provide back up support to ISD help desk via phone and email regarding Microsoft Office, Vertafore, Email, phones, and other third-party software, hardware, and websites. Work support ticket queues and resolve in a timely manner.
• Maintain professional accreditation necessary to meet agency standards.
• Build and maintain a favorable and professional work relationship with other staff members.
• Communicate with Supervisor/Manager any issues to ensure excellent service.
• Adhere to established employee manual policies and guidelines.
• Adhere to workflow procedures and follow guidelines to reduce the risk of E&O claims.
• Promptly report all E&O claims and potential E&O claims.
• Maintain confidentiality in all aspects of client, staff, and agency information.
• Perform other duties and projects as assigned.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field.
• In-depth knowledge of networking protocols.
• Proficiency with network device installation and configuration (e.g., routers, switches, firewalls).
• Understanding of VoIP/Video interaction with the network.
• Strong attention to detail and willingness to follow instructions accurately.
• Capable of lifting and moving equipment, working in various physical environments, and complying with safety protocols.
• Strong knowledge of O365 applications and services, including Exchange, email administration.
• Proficiency in project management and use of project management software.
• Must be flexible and able to work weekend and evening hours as required.
• Works effectively and relates well with others, including superiors, colleagues, and individuals inside and outside the company, in a professional manner.
• Strong organizational skills, excellent communication, and people skills.
• Valid driver’s license and acceptable driving record.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The salary range for this position is $70,000 Annually

The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

MS24