Business Operations Coordinator

Description

Company Background and Summary

Votaw Precision Technologies is a trusted leader in the manufacturing of complex precision components, assemblies, and systems for the aerospace, defense, and industrial sectors. With a strong reputation for technical excellence, quality craftsmanship, and on-time delivery, Votaw supports some of the world’s most demanding programs through its advanced manufacturing capabilities. The company specializes in precision machining, fabrication, welding, and complex assembly operations for mission-critical applications. Votaw Precision Technologies has long been a trusted partner in building mission-critical hardware for some of the most advanced aerospace and defense programs in the world. Our precision components support the International Space Station, nearly every major launch vehicle in operation, high-performance spacecraft (including classified missions), as well as next-generation fighter aircraft, bombers, submarines, radar systems, and ground vehicles.

We are seeking a detail-oriented and analytical Business Operations Coordinator to provide operational, analytical, and administrative support across the organization. This role combines business reporting, data analysis, project coordination, CRM administration, proposal support, and process improvement initiatives to enhance operational efficiency and drive continuous improvement. The ideal candidate thrives in a collaborative manufacturing environment and is equally comfortable managing detailed administrative responsibilities while transforming data into actionable business insights.

Essential Functions

Business Analytics & Reporting

• Collect, maintain, analyze, and report operational and business performance data. 
• Develop and maintain dashboards, reports, and KPIs that support business decision-making. 
• Identify trends, recommend process improvements, and leverage data to improve productivity and operational performance. 
• Ensure the accuracy, consistency, and integrity of business data across systems and reports. 

Project & Administrative Support

• Support project teams through documentation, meeting coordination, status reporting, and action item tracking. 
• Maintain accurate documentation of meetings, decisions, and operational procedures. 
• Develop and maintain standard operating procedures (SOPs) and process documentation. 
• Coordinate cross-functional activities and facilitate communication among internal stakeholders. 

Business Operations

• Administer and maintain CRM data to ensure accuracy and completeness. 
• Coordinate proposal development activities, including document preparation, information gathering, and stakeholder collaboration. 
• Support engineering change proposals by tracking actions, communications, and implementation activities. 
• Prepare shipping documentation and maintain related operational records. 
• Maintain electronic records, archives, and document management systems.

Requirements

Qualifications and Skills

• Associate's or Bachelor's degree in Business Administration, Operations, Data Analytics, Supply Chain, or a related field, or equivalent experience.
• Experience working with CRM and ERP systems (Epicor experience preferred)
• Strong analytical and problem-solving skills.
• Proficiency with Microsoft Office Suite, particularly Excel and PowerPoint.
• Experience creating dashboards using Excel, Power BI, or similar reporting tools preferred.
• Excellent organizational, communication, and documentation skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to analyze complex data and present insights clearly.
• Familiarity with manufacturing processes, print specifications, and engineering collaboration.
• Strong organizational skills and attention to detail.

Personal Attributes

• Self-motivated with the ability to work independently and take initiative.
• Strong attention to detail.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to work both independently and in a team-oriented, collaborative environment.

Work Conditions

• Ability to work onsite, including hours outside of a normal working day, to meet critical deadlines.  
• This position operates within a precision manufacturing environment supporting the production of mission-critical aerospace and defense components. Success requires a high sense of urgency, attention to detail, proactive problem-solving, and the ability to coordinate effectively across mu