Program Director - SPOE

Description

ESSENTIAL JOB RESPONSIBILITIES:

This is a leadership position. As such, the Program Director ensures the smooth operations and completion of work product of the office. Work to maintain a positive relationship and office environment for all. Coaching and leading the office through program changes. Relaying information timely from ESL corporate office and funders.

The Director works with the Senior Leadership of Easterseals to direct the EarlySteps program. The Director implements all Easterseals guidelines and policies with the purpose of ensuring compliance with all state and federal government regulations, as well as maintaining alignment with the mission of the EarlySteps program. The Director monitors the effectiveness of the program, adjusting as needed. The Director handles personnel decisions, including hiring, position assignment, training, and evaluations. They review resumes, and may interview prospective candidates for employment. Since the Director’s role and the staff are contingent upon a contractually funded budget, they must work within budgetary constraints to meet the requirements of the program. Additionally, they serve as the face of the program to the external community as the need arises. As such, the Director attends professional or community events in an effort to build and maintain positive relationships.

ESSENTIAL JOB RESPONSIBILITIES:

• Responsible for the oversight of EarlySteps Programs and Services
• Maintain EarlySteps Program Services Manuals and assist Managers with compliance activities.
• Guide EarlySteps Program Managers to ensure high-quality performance
• Supervise interactions with the State of Louisiana’s Department of Health
• Attend and participate in EarlySteps meetings at the State level as well as participation on committees, workgroups, etc.
• Assist with RFP’s
• Provide strategic planning, program development, personnel management, and overall operational administration, including coordination of ongoing activities, to meet the established goals and objectives of the program.
• Recruit, train, and manage assigned employees in a manner consistent with organizational policies and values. Conduct regular employee performance appraisals and maintain an employee feedback process to enhance work processes and employee understanding.
• Ensure implementation of all Easterseals policies and procedures.
• Prepare for and oversee all applicable licensing inspections, ensure compliance; and develop and implement a plan of correction if necessary.
• Comply with all federal and state employment laws, contracts, and reporting requirements.
• Ensure that program goals and objectives are met and provide service delivery in a manner consistent with all funding objectives.
• Develop and implement a quality enhancement plan using outcome-based measurement by evaluating the data from various reports to make sure Easterseals Louisiana is meeting the guidelines of EarlySteps.
• Ensure that comprehensive intake and assessment procedures are in place. Maintain timeliness of evaluation intervals and correspondence at required levels.
• Promote the professional and personal development of the employees. Model expected behaviors and serve in a mentoring role to employees.
• Provide for effective monitoring and financial management of the program. Seek and recommend potential opportunities for cost containment and analyze variance from budget plans or anticipated trends. Contribute toward the successful implementation of the annual operating plan and assist with financial analysis and formulation of recommendations to achieve goals and objectives.
• Develop and maintain communication systems both within the staff offices and with clients and providers that ensure effective flow of information. Develop promotional materials for internal and/or external publicity consistent with Easterseals standards.
• Develop community collaborations, linkages, and partners to address systemic issues that impact participants served by the programs of the center. Develop and maintain effective relationships within the community networks.
• Leasing of the office facility that is appropriate for the staff.
• Assure that computer systems and application software are maintained and current with technology and reporting requirements of state and referral agencies.

ACCOUNTABILITIES :

I. PROVISION OF SERVICES:

A. Knowledgeable of contract requirements and population specifics

B. Oversight of daily operations

C. Maintenance of compliance

D. Ensure all clients and significant others are treated with respect and dignity; and to ensure that their rights are preserved

E. Assess, as appropriat