Mini Bar Services Coordinator - The Cosmopolitan
MGM Resorts InternationalAbout the role
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Mini Bar Coordinator at The Cosmopolitan, you’ll be at the heart of the action, driving revenue, ensuring accuracy, and keeping things running smoothly behind the scenes. From managing financials to being the go-to expert for all minibar operations, your role is key to creating a seamless and elevated guest experience. If you’re detail-driven, love working with numbers, and enjoy being the team’s trusted resource, this is your moment to shine!
THE STARTING RATE: $20.00
THE DAY-TO-DAY:
Review charges/credits in the Minibar Suspense/Dispute accounts
Move credits/charges to the correct guest folio
Settle guest accounts accordingly and in a timely manner
Create and update Excel Spreadsheets
Research variances to ensure charges are posted correctly
Research all guest disputes
Work closely with the accounting team
Perform weekly money transfers
Answer telephones and respond to general inquiries
Direct work orders and guest requests pertaining to the Minibar
General office and paper filing
Interact with peers
THE IDEAL CANDIDATE:
6+ Months of prior relevant customer service experience
Auditing systems or accounting experience is a plus
High School Diploma or GED
Must be 21 years of age or older
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11839
Are you ready to JOIN THE SHOW? Apply today!
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