Account Engineer

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to  make an impact to be proud of – for food, people and the planet.

 

Job Summary

 

TS-Account Engineer-A1 (G) (multiple openings)

The position reports to Tetra Pak headquarters at 3300 Airport Road, Denton, TX 76207, but will work at various unanticipated worksites throughout the U.S.
25% International and domestic travel required.
Telecommuting permitted 2-3 days per week.
Tetra Pak is not sponsoring work visas or relocation for this position. 

What you will do

 

As a TS-Account Engineer-A1 (G), you will:

Conduct preventive maintenance activities for our customers in the food industry in line with Tetra Pak standard global procedures and reinstate Tetra Pak food packaging and processing systems equipment into the customer's production environments according to defined expectations. Execute installation and commissioning tasks of complete Tetra Pak systems. Execute installation of relevant rebuilding/upgrade kits according to procedures. Execute timely reporting of all discovered technical issues. Using continuous improvement methodology to drive performance at the customer site. Inform relevant Tetra Pak staff about ongoing service activities as well as any issues affecting the customers or the quality of Tetra Pak service. Inform management about any business opportunities discovered for customers. Act as an ambassador for Tetra Pak by promoting good working relationships with the customers and ensuring that Tetra Pak’s reputation is sustained. Execute and complete all relevant reports in an accurate and timely manner. Distribute reports according to existing procedures and ensure that the proper handover is done. Execute all work in accordance with Tetra Pak personnel safety, Tetra Pak food safety, and customer safety regulations and requirements. Escalate all discovered food safety, quality assurance, and regulatory issues. Conduct on-site/off-site Operator and Mechanical training for internal Tetra Pak and customer personnel. Maintain an issue resolution database and perform troubleshooting and fault-finding services onsite and remotely. Conduct regular time entry, service reporting and e-mail correspondence.

We believe you have

 

Bachelor’s degree in Industrial Systems, Automation, Process, Mechanical, Electrical Engineering, or a related field, and 8 years of relevant work.

Must also have work experience with:

1.    Continuous improvement methodology; 
2.    Low and high voltage electrical equipment ranging from 24 to 600 volts, including power supplies, motors, various sensors and actuators, and control systems;
3.    Advanced Allen Bradley or similar industrial automation platforms and their respective components, including using automation platform software to troubleshoot and perform software updates;
4.    Troubleshooting and rebuilding various mechanical systems including mechanical seals, bearings, bushings, power transmission (chains and belts), cams, tie rods, pneumatic cylinders, pumps, and valves;
5.    Providing customer operator and maintenance trainings on modern automated industrial food processing equipment and distribution equipment; and
6.    Reading and understanding electrical schematics, P&IDs, and mechanical drawings.

 

We Offer You

 

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

 

 

Apply Now

 

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/. 

This job posting expires on August 25, 2025.
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