Security Officer Customer Service Patrol

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Service Patrol in East Syracuse, NY, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an Unarmed Patrol Officer at a dynamic manufacturing and industrial location, where you will monitor assigned areas, conduct routine patrols, remain visible to help discourage security-related incidents, and deliver exceptional customer service and communication. In a role built on teamwork, integrity, and a people-first culture, you will support daily operations with an agile, reliable, and innovative approach.

Position Type: Part Time

Pay Rate: $18.00 / Hour

Job Schedule:

DayTimeTue12:00 AM - 08:00 AMWed12:00 AM - 08:00 AMThur12:00 AM - 08:00 AM

What You'll Do:

• Provide customer service to employees, visitors, and/or contractors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at an industrial location.
• Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, documenting observations and sharing relevant information with site contacts and Allied Universal leadership.
• Conduct regular and random patrols throughout production areas, warehouses, loading docks, parking areas, and the perimeter to help to deter unauthorized activity and report unusual conditions.
• Monitor access points, verify credentials as directed by site policies, and assist with visitor processing and/or contractor entry procedures to support orderly access to the location.
• Observe for potential hazards, equipment issues, and/or policy violations during patrols and communicate concerns promptly for follow-up according to post instructions.

Minimum Requirements:

• A New York State Security Guard License is required.
• Comfortable using a computer or tablet is preferred.
• CPR and/or First Aid experience is preferred.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.