Account Executive, Premium Ticket Sales| Coachella Valley Firebird

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Account Executive, Premium Sales role is responsible for generating revenue through premium membership sales, as well as event by event sales at Acrisure Arena. This role also acts as a dedicated customer service representative to our premium clients via phone, email, in-person meetings, and web chats, all while proactively engaging with accounts to drive revenue growth. 

 

The ideal candidate has some experience with premium sales and a proven track record in Business-to-Business sales, leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential, drive attendance, and retention.  

 

This role will pay an hourly wage between $26.44-$30.00/hour + commission.

 

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

 

This job post will expire on 12/30/24.

About the Venue

America’s hottest music festival destination finally has the world-class arena it deserves. Now open, the brand new Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert, designed specifically for hockey and made for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all of the benefits of a modern music and sports venue to the Coachella Valley.

Responsibilities

• Meet or exceed established revenue goals tied to monthly and/or yearly annual goals for contracted revenue, new business, event-by-event sales, and renewals. 

• Prospect, network, set appointments, and aggressively sell all available memberships and single event premium inventory as well as follow up on leads provided.  

• Conduct sales via phone, virtual, email and in-office meetings/sales center presentations.  

• Enhance relationships with new and existing clients and Premium members to create memorable experiences and share best practices related to specific goals and initiatives. 

• Perform accurate and skilled deal-closing.  

• Provide high-end service for our premium seating clients, including but not limited to renewals on an annual basis, collection of payments, receiving executed license agreements, managing day-to-day special requests, etc.  

• Submit requested timely reports to management, including weekly and monthly reports.  

• Utilize Salesforce, Enter all pertinent prospect and customer information in CRM platforms for efficient reporting and historical data purposes.  

• Maximize relationships with clients/members to identify new revenue opportunities.  

• Serve as the primary point of contact for an assigned book of business. 

• Design, present and execute annual proposals to existing premium clients and referrals.  

• Negotiate renewals of premium seating and/or premium experience packages for suite and club seating clients within a timeline established by the club.  

• Positively contribute to the sales and service culture by developing mutually beneficial working relationships with all associates across various departments within the organizations. 

• Participate and contribute to daily and/or weekly team meetings and training sessions. 

• Perform other related tasks as assigned. 

• Frequent bending, sitting, exposure to multiple external elements, extensive walking through the building.  

Qualifications

• Bachelor’s degree in business, Sports Management, Marketing or another related education and work experience. Relevant experience may be substituted for education. 

• Minimum of two (2) years of professional sales experience, preferably in the sports & entertainment industry. 

• Considerable knowledge of sales processes and procedures 

• Demonstrated ability to establish solid business relationships. 

• Strong knowledge of sales strategies and service principles. 

• Ability to multi-task and work on multiple projects at a