Patient Services Coordinator I WISL

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All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

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Closing Date:

09/26/2025

Type of Position:

Clinical Staff - Nursing

Job Type:

Regular

Work Shift:

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:

ICE | WISL Neonatal ICU IP C

Department's Website:

Summary of Job Duties:

The Patient Service Coordinator plays a key role in guest relations by promoting a positive image of UAMS through courteous, compassionate, and professional interactions with patients, visitors, and staff. They ensure safety and emergency preparedness by adhering to safety protocols, participating in emergency procedures, and maintaining competency requirements, while also upholding institutional standards and engaging in process improvement efforts. The majority of their responsibilities involve coordinating patient services, managing medical records, supporting clinical staff, and ensuring effective communication across departments. Additionally, they contribute to professional growth through continuing education and demonstrate strong customer service skills in all interactions.

Qualifications:

Minimum Qualifications (Essential for the job – the applicant must possess at the time of hire):

• Education, general:

• High School Diploma/GED plus 1 year administrative experience

• Special knowledge, abilities and skills:

• Ability to follow oral instructions, read and write.

• Ability to communicate with staff, patient/families following Guest CARE