Business Analyst Senior

Job Profile:

Business and Data Analyst 3

Job Family:

Business and Data Analytics

Time Type:

Full time

Max Pay – Depends on experience:

$85,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Defines systems requirements, makes recommendations for technology selection, and performs moderately complex data analysis to ensure data management objectives within a work unit are met.

Job Description:

Position Salary Range: $70,000 - $85,000 per year; offer dependent on experience

A Business Analyst Senior serves as the functional requirements lead within Student Success Innovations (SSI), Office of the University Provost. This position complements the expertise of other analysts already assigned to SSI products and focuses specifically on leading stakeholder discovery. The Business Analyst Senior will manage requirements traceability throughout the development and configuration lifecycle, and own the user acceptance testing strategy to ensure that product capabilities meet the institutional standards of ASU’s academic advising and student success operations. The Business Analyst Senior also provides functional guidance and quality oversight to other Business Analysts on the team, ensuring consistency and accuracy across all requirement deliverables.

Within SSI, Business Analysts operate in an integrated model that encompasses both functional requirements leadership and project coordination responsibilities, reflecting the team's structure and the cross-functional nature of its product portfolio.

Given the complexity, scale, and institutional visibility of SSI’s products, this position requires an analyst who can operate with a high degree of independence, exercise sound judgment on scope and priority, and serve as a credible, authoritative voice with internal stakeholders, including academic advising units, colleges, and Enterprise Technology, as well as with our vendors.

Essential Duties:

Requirements Leadership

• Leads academic advising and other student support staff stakeholder discovery sessions to elicit, document, and validate business and functional requirements for product enhancements, configurations, and integrations, using interviews, workshops, surveys, use cases, process descriptions, and workflow analysis.

• Owns requirements traceability throughout the product lifecycle, ensuring all functional requirements are documented, prioritized, and mapped to configuration specifications, vendor deliverables, and acceptance criteria.

• Defines scope and objectives for assigned initiatives and evaluates product configuration options and vendor solutions to ensure alignment with institutional advising, retention, and student success strategies.

• Translates high-level business needs, including advising workflows, early alert processes, appointment management, and case management operations, into detailed functional specifications; communicates requirements and product capabilities to non-technical stakeholders in accessible formats.

• Researches and analyzes product capabilities, release notes, and vendor roadmaps to identify opportunities for expanded use, new module adoption, and improved alignment with institutional needs.

User Acceptance Testing & Quality Oversight

• Owns and leads the user acceptance testing (UAT) strategy for product releases, enhancements, and integrations, including developing test plans, coordinating test execution with advising and student success stakeholders, documenting defects, and verifying remediation before go-live.

• Provides functional guidance and quality oversight to Business Analysts on the team, reviewing requirements deliverables for consistency, accuracy, and completeness.

• Establishes and maintains quality standards for all product requirements documentation and configuration specifications produced by the analyst team.

• Coordinates with Enterprise Technology and vendors on system validation activities, ensuring issues identified during testing are tracked and resolved appropriately.

Product Configuration & Implementation Support

• Supports the configuration