Technical Service Representative Gulf Coast (Houma Area)

We’ve been pioneering a world of possibilities to bring surfaces to life for well over 200 years. As experts in making coatings, there’s a good chance you’re only ever a few meters away from one of our products. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and have set our sights on becoming the global industry leader. It’s what you’d expect from the most sustainable paints company, which has been inventing the future for more than two centuries.

Job Purpose

The purpose of this role is to provide technical support and training on the use and application of company products, services, equipment, and documentation in acquiring new business and in maintaining multiple existing customers.

Key Responsibilities

• Generate and maintain accurate records and application reports of company products. This includes day to day environmental conditions as well as surface preparation and relevant coating application information.
• Attend scheduled inspections; verify specification and standard adherence perform quality checks of surface preparation, and the application steps in the painting process.
• Advise customers of products and schemes based on vessel service environments and performance expectations. Proper knowledge of industry standards (i.e. SSPC, NACE ISO, Etc.) and use of inspection equipment for both surface preparation and coating application operations. Proper use of required PPE. May occasionally be required to demonstrate proper use of application equipment (i.e. Single feed airless,  Conventional and plural component).
• When conditions are identified not within company specifications or application guidelines advise the customer and or applicator and their immediate supervisor to acquire resolution, when conditions are not resolved to meet specification document accordingly with exception report.
• Lifts 100 pounds

Job Requirements

• Knowledge & Work Experience – Paints & Coatings industry, any B2B industry environment, 
• customer/segment profiling, 5 years of work experience in technical services and support.
• High school graduate (College Degree Preferred)
• 5 years of basic technical/sales experience 
• Proficient with Microsoft Office software  
• Ability to travel & ability to communicate effectively through verbal and or written skills 
• Understands marine industry terminology, practices, and knows coating applications, techniques, and parameters. 

Total Compensation

• The salary range for these skills is $65,000 to $75,000 + 15% annual bonus.
• Excellent Medical Insurance with HSA.
• Dental, Vision, Life, AD&D benefits.
• 401K retirement savings with 6% company match.
• Generous vacation, sick, and holiday pay.
• Paid Parental leave.
• Active Diversity & Inclusion Networks.
• Career growth opportunities on a regional and global scale.
• Tuition Reimbursement.
• Monthly Automobile Allowance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.

Requisition ID: 38179 

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