Remote Patient Monitoring Data Specialist- Onsite

Job requires candidate to work onsite
Role is guaranteed for 1 year as it is grant funded

Job Purpose & Position Overview
The purpose of this position is to support the implementation, integration, training, deployment, reporting, and non-clinical patient engagement functions of the Winnebago Comprehensive Healthcare System Remote Patient Monitoring (RPM) program. This position will play a key role in building and maintaining the operational infrastructure for provider-prescribed hospital-to-home monitoring services, including Interface integration with Meditech Expanse, Chronic Kidney Disease (CKD) registry development, participant tracking, device deployment workflows, and RPM reporting support. The position will work closely with clinical, public health, quality, information technology, community health, and vendor partners to support proactive chronic disease management for patients with CKD and related risk factors.
Specific Job Duties/Responsibilities:
• Demonstrates the Winnebago Comprehensive Healthcare System’s core mission, vision, and values.
• Supports RPM implementation planning, workflow development, participant tracking, device deployment, and program readiness activities.
• Coordinates with Interface, Meditech Expanse users, internal technology staff, and vendor partners to support RPM interface configuration, EHR (Electronic Health Record) integration, and patient-generated health data workflows.
• Assists with development and maintenance of EHR registry processes used to track enrollment, device deployment, physiologic trends, laboratory results, staging changes, and outcome measures.
• Supports provider-prescribed or standing-order workflows for RPM device deployment and long-term reimbursement sustainability.
• Coordinates RPM onboarding workflows for eligible patients, including enrollment tracking, device assignment, education documentation, and participant follow-up processes.
• Works with the Community Health Worker to support home-based device setup, device training, troubleshooting, and non-clinical participant engagement.
• Provides training and support to staff on RPM workflows, device deployment processes, Interface/EHR data flow, participant tracking, and reporting procedures.
• Develops and maintains documentation related to RPM workflows, escalation pathways, interface processes, participant tracking, device management, and program reporting.
• Supports quarterly reporting on required RPM performance measures, including participants enrolled, devices deployed, hospital-to-home participants actively monitored, utilization trends, and CKD-related outcome measures.
• Works with Quality, Public Health, Primary Care, Specialty Renal Providers, Dietitians, Pharmacy, Patient Benefits, and other departments to support coordinated remote monitoring workflows.
• Assists with identification of implementation barriers, workflow gaps, device adoption issues, data quality concerns, and opportunities for continuous improvement.
• Participates in interdisciplinary RPM workgroup meetings and supports monthly or quarterly review of implementation progress, performance metrics, and workflow refinement.
• Supports participant engagement activities that help patients remain connected to the RPM program, including non-clinical outreach, reminder processes, troubleshooting coordination, and follow-up support.
• Ensures RPM program activities remain focused on implementation, interfaces, training, device deployment, EHR integration, reporting support, and non-clinical engagement; clinical review and treatment decisions remain with existing care team workflows.
• Maintains confidentiality and follows all applicable privacy, security, HIPAA, and organizational policies related to patient-generated health data and EHR access.
• Other duties as assigned.
Qualifications/Skills:
• Bachelor’s Degree in Nursing, Health Informatics, Information Technology, H.I.M., Public Health, Healthcare Administration, Data Analytics, or related field preferred; equivalent combination of education and experience may be considered.
• Experience with EHR systems, healthcare technology implementation, remote patient monitoring, population health, quality improvement, chronic disease management, or clinical workflow support preferred.
• Knowledge and skill in applying health information technology concepts, methods, and practices to support EHR-integrated clinical software and patient-generated health data workflows.
• Experience using software programs to extract, organize, validate, and analyze data.
• Experience in quality assurance/performance improvement concepts, principles, and operations.
• Strong analytical, organizational, and data skills.
• Skilled in Microsoft Suite applications including Excel, Teams, Word, Outlook, and