Job Description​

Position responsible for assisting providers and the nursing team in the delivery of professional medical care. Specific duties include pre-visit planning, rooming patients, obtaining vitals, utilizing the EMR system, scanning and downloading of documents, telephone screening (with protocols), phlebotomy, assist with procedures (as needed), and duties as assigned based on respective clinic need. Incumbent in position must have excellent customer service skills and professional demeanor at all times. May be responsible for covering front office job duties as needed.

• Support Physicians, Advance Practice Providers, Registered Nurses with important operational and clinical tasks
• Assist Referral Specialist as needed assisting with coordinating all patient scheduling via EPIC platform for providers and multi-disciplinary care team and scheduling urgent visits for providers from on-call and during business hours
• Cover other Referral Specialist tasks as needed
• Provide an excellent patient experience by managing the flow of patients, providing excellent customer service, establishing rapport with patients and maintaining a professional demeanor.
• Conduct pre op teaching for patients scheduled to go to the OR
• Vitals
• Phlebotomy as needed
• Assist providers with procedures
• Utilize the EMR system and scan/download documents
• Complete various administrative tasks as needed such as prior authorizations, RX refills, etc.
• Other duties as assigned 

Job Requirements

Applicable Experience:

2 years

Basic Life Support - American Heart Association or Red Cross

Job Details

Full Time

Day (United States of America)

The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.