Jobs and Careers

Staff, System Engineer - Trust IAM

New York City, United Statesfull_timeVerifiedPosted 18 Sept 2024

💰 $340,000/yr($197,000/yr – $340,000/yr)

About the role

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

BetterUp's Business Technology Team is looking for a Lead System Engineer – Trust, to advance the security posture of our corporate systems & endpoints globally. This role will directly impact the security across all of the corporate infrastructure worldwide - including BetterUp's Corporate and Production environments.

The Lead System Engineer has responsibility for establishing, leading, and continuously refining the company’s function and team focusing on operational efficiency, security, and compliance engineering. The successful candidate will have an opportunity to build and shape the program with internal stakeholder support as part of a scaling security organization. Close alignment with both business priorities and the direction of the Technology organization means this role offers the chance to make a lasting impact on company success.

What You'll Do...

Shared Ownership of all of our SaaS platforms as a top-level architect/administrator
Build and install integrations between platforms to automate user life cycle
Continue up-leveling our JAMF to ensure seamless deployments for laptops
Integrate all of our applications into SSO and improve our IAM Hygiene
Continue automating onboarding and offboarding using Okta Workflows
Be on-call from time to time for special deployments or updates to systems
Manage configuration, optimization, and documentation of various solutions
Become a reliable go-to resource on the team for tier-3 technical support issues
Assist with event support for periodic high profile Corporate and Special Program events

What You Bring...

Minimum of 5 years of experience in IT Engineering or SaaS Ops roles
Experience building and implementing systems like Okta/SSO, MDM, etc. from scratch
Strong communicator, both written and verbal
Strong troubleshooting and critical thinking skills
Experienced with administering SaaS services (e.g. G Suite, Slack, Zoom)
Experiencing with harnessing the power of APIs
Deep knowledge and experience with:

Identity and Access Management using Okta, and SAML / SCIM provisioning
Jamf, InTune, Fleetsmith, and other MDM solutions
Cloud infrastructure services like AWS
Okta Workflows, Zapier, BetterCloud, or other workflow-based tools
GSuite, Slack, Zoom, Jira, Asana, and other common SaaS applications

Extremely strong attention to detail
Passion for quality and security
Ability to efficiently handle ambiguity and appropriately prioritize competing projects
Experience with building and managing office networks and VPN solutions
Big Plus: Experience managing AV systems (Zoom Rooms, Crestron, Mixers, etc)

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.