Business Banking Portfolio Manager

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

Annual Salary: $70,500.00 - $107,000.00 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to manage and service a portfolio of commercial customers, including expanding, building and maintaining strong customer relationships with a resulting high level of customer satisfaction.

Essential Functions

• Manage a large portfolio of diverse and complex commercial relationships utilizing a high degree of critical thinking skills

• Participate in customer outreach activities in conjunction with Relationship Managers  as appropriate (especially those with active new credit opportunities)

• Serve as the primary Relationship Manager  for a specific number of smaller, mature commercial relationships, ensuring a high level of customer satisfaction and retention.

• Handle customer service requests for designated portfolio of existing relationships, including loan renewals and modifications.

• Work with Relationship Managers on credit requests, including general underwriting, loan structuring, negotiating/pricing, collateral, and analyzing industry/credit risk

• Handle reporting on loans, involving such things as past dues, documentation and collateral exceptions, financial performance updates, portfolio profitability, etc.

• Work with respective regional managers in credit management of all watch list credits

• Ensure compliance with all bank policies, procedures, regulations, and laws

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Basic knowledge of full range of commercial products, credit policies, procedures and terminology

• Basic analytical, problem-solving skills and negotiation skills

• Ability to accurately prepare credit memos with documentation of appropriate analysis

• Some independent decision making skills, but requires regular management oversight

• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills.

• Function as a key team player simultaneously on multiple,  different, and diverse teams within and including the entire Business Banking Division.

• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

• Intermediate level proficiency with Microsoft Word, Excel and Outlook

Education & Experience

• Bachelor’s degree or equivalent combination of education and experience required

• 1+ years of commercial banking experience required

For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.

**Level of role is determined by knowledge, experience, skills, abilities, and education

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles.  This compensation range is for the Business Banking Portfolio Manager I and II job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications