Custodial Supervisor - Park Stop Program - Rec & Parks (2718 PEX)

Company Description

*** Application period reopened to accept additional applications. Interested applicants are encouraged to apply immediately as this announcement may closed at any time but no sooner than December 20, 2024. If you have previously applied, you do not need to reapply  ***

Application Opening: Friday December 6, 2024
Application Deadline: Friday Feburary 28, 2025 at 5:00 PM
Contact: For questions about this position or how to apply, please contact Shawnda McBeth at shawnda.turner@sfgov.org

Appointment Type:  Full time, Permanent Exempt appointment (up to 3 years). This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Amid a dynamic and ever-evolving urban landscape, the San Francisco Recreation and Park Department stewards one of the premier urban park systems in America.  San Francisco recently became the first city in the United States for which 100% of its residents live within a ten-minute walk of a park.  Considered by San Franciscans to be one of the City’s most popular and effective public agencies, our Department manages and maintains more than 225 parks, playgrounds, and open spaces in San Francisco, including two outside of city limits: Sharp Park in Pacifica and Camp Mather in the High Sierras. Our 4,100- acre system includes 25 recreation centers, 9 swimming pools, 5 golf courses and numerous athletic facilities, including sports courts, ball diamonds, soccer fields and gymnasiums. Included in the department’s responsibilities are Golden Gate Park, Coit Tower, the Marina Yacht Harbor, the Palace of Fine Arts, and TPC Harding Park golf course.

More than 2,000 talented individuals are part of our team, from gardeners, foresters, and recreation leaders to park rangers, custodians, electricians, painters and more. Our core mission, as it has been throughout our history, is to provide opportunities for San Francisco residents and visitors alike to gather, play, learn, relax, and enjoy nature in the city.

About Park Stop Program

The Park Stop Program aims to uphold the Recreation & Parks' high standard of cleanliness for our restrooms in our busiest facilities. By deploying trained personnel to provide a welcoming presence at our restroom facilities, our staff is available to offer information to our park visitors and provide a dedicated staff presence all while ensuring our restrooms are safe, clean, and fully supplied.

Job Description

The 2718 Custodial Supervisor will provide oversight to the Recreation & Parks' Park Stop Program as part of a workforce development initiative. The incumbent for this position will develop a training plan for staff on relevant custodial tasks that align with the minimum requirements of the 2708 Custodian position and train and evaluate staff according to the establish training plan.

Essential Duties and Responsibilities

1. Develop a Park Stop Program training plan for staff on relevant custodial tasks that align with the minimum requirements of the 2708 Custodian position;
2. Train and evaluate staff according to the established Park Stop Program training plan;
3. Makes field checks of restroom facilities and other assigned areas to maintain standards of work performance and a satisfactory work progress; ensures quality and scope of all completed work; and inspects and secures restroom facilities;
4. Evaluates the performance of subordinate custodial staff; writes performance evaluations; counsels, documents, and initiates and participates in the disciplinary process to enforce departmental and City policies, procedures, and regulations;
5. Develop, update and evaluate work and/or safety standards, policies and procedures by inspecting the quality of custodial services. This includes enforcement of work and/or safety standards, and suggesting alternative methods of cleaning for improvements, and conducting and/or overseeing safety training meetings;
6. Schedule and assign staff to park restroom facilities to ensure staffing needs and day to day operational needs are meet. Monitor staff time, vacation/holiday records, and submits time records;
7. Monitor janitor supply inventory and order supplies as needed;
8. Serve as a contact person for the public and for other departments regarding custodial services;
9. Receives, investigates, and responds to customer complaints regarding custodial servicing;
10. Communicates with staff, clients, vendors, and administrator in person or in writing by preparing and completing a variety of forms, reports, memos and email;
11. Drives motor vehicle to reach various job sites in order to facilit