Manager, Enterprise Business Services Strategy

About us

 

National Grid lies at the heart of a transforming energy system, spanning the US and the UK. Our businesses supply gas and electricity, safely, reliably and efficiently to millions of customers and communities. But we also drive change through engineering innovation and by incubating new ideas with the power to revolutionize our industry.  

 As the world changes to embrace cleaner energy and businesses shift to operate in a more responsible way, we are leading that charge. We are focused on finding ways to decarbonize the energy system; from investing in renewable energy generation in the US, to building interconnectors to allow the UK to share clean energy with our neighbors in Europe. 
 

At National Grid, we don’t just ask our people to deliver to the highest standards. We also support them to be the best they can be. We welcome and encourage applicants with diverse experiences and backgrounds. National Grid’s ambition is to drive, develop and operate our business in a way that results in a more inclusive culture. We are committed to building a workforce which represents the communities we serve and a working environment in which each individual feels respected, fairly treated, valued and able to reach their full potential. 

 
We are currently looking for highly motivated individuals with critical thinking skills who want to join a dynamic and fast paced organization going through a major transformation. If you are someone who’s looking to bring innovation, contribute ideas and play a part in renewing this organization we want to hear from you! 
 

About the role

 

There’s never been a more exciting time to join National Grid!

 

Our Enterprise Business Services (EBS) Business Organisation is undergoing a transformation re-establishing itself as a quality provider of efficient and effective services to the whole of National Grid. EBS is transforming several end-to-end processes to deliver a quality service to its internal users (i.e., BUs) and external customers and suppliers globally. 

 

As an Enterprise Business Services Strategy  Manager, you’ll support the development and execution of the EBS strategy for National Grid, including playing a leading role in defining our delivery model strategy. This role sits within the Global Capabilities Business Team that leads on topics that cut across all service lines in EBS such as strategy, service excellence, and controls.

 

This role can be based in our Waltham, MA or Syracuse or Brooklyn NY office, and we’d hope to see you at least two days per week but you’re welcome to be in the office more often if that would work best for you. We’re happy to discuss any additional flexibility in working patterns or requirements that you feel could help to make this job work for you!

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What you'll do

 

As a member of the EBS Strategy team you will be responsible for:

• Setting the EBS strategy, ambition, and roadmap for National Grid Group working closely with the EBS leadership team
• Identifying new scope of work to move into EBS and see it through to transition, in close partnership with function and business unit leaders and enterprise process owners 
• Defining the desired EBS delivery model (sourcing, location, and people strategy) considering costs, scale, access to talent and capabilities, co-location needs, etc. and conducting due diligence
• Create executive-ready materials that tell the story of progress against the strategy
• Influence and partner with senior stakeholders across the organization in support of the EBS strategy
   

 

What you'll need

 

•    Ideally, you’ll have a strategy, transformation, or consulting background, preferably from within in a shared services environment in a global or multinational organisation
•    A solid understanding of the workings of a shared services organization, best practices, and centralized structures and capabilities that can enable service lines to execute on the strategy.
•    Strong analytical and problem-solving skills, with the ability to think strategically, understand business principles, market dynamics, industry trends and business context, and translate complex data into actionable insights
•    Demonstrated ability to develop and execute strategic plans, managing multiple projects simultaneously
•    A commercial mindset and proficiency in financial analysis, including modelling, forecasting, and budgeting
•    Excellent stakeholder management and collaboration skills with the ability to influence and engage at all levels of the organisation
•    Exceptional communication and presentation skills with the ability to articulate complex concepts to diverse audiences and drive engagement
•    Ability to adapt to change, navigate a