Live Expert (French-speaking) – On-site – High Tech Industry - HE03

Job Title:

Live Expert (French-speaking) – On-site – High Tech Industry - HE03

Job Description

Experience the power of a game-changing career   

 

Passionate about finding your next big opportunity? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.   

 

If you’re looking to grow and be inspired, as a Live Expert in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech.   

 

Career growth and personal development   

 

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.   

 

What you will do in this role   

 

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.   

 

As a Live Expert on our team, you will:   

- Demonstrate products and features on a video call 
- Increase sales and market share through your interactions 
- Deliver excellent customer service on each call by answering queries efficiently and confidently 
- Maintain an expert understanding of products 
- Merchandising, maintaining, and reporting on inventory 
- Scriptwriting and translations 
- Creating and presenting training content 
- Support for filming tasks as required including potential out of hours working 

 

Your qualifications   

 

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.   

 

Concentrix is a great match if you:   

 

- Are proficient or bilingual in French and advanced English 
- Have previous customer service and/or sales experience 
- Have passion or previous work experience within technology 
- Are friendly and have an engaging personality 
- Are comfortable working in a training and sales environment 
- Are comfortable working on camera 
- Are personable, energetic, self-motivated, positive, team player, and eager to tackle challenges and change 
- Have strong communication skills 
 

 

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workpl