Clerk Retail - Full Time

Assists guests, selling merchandise, and cash handling in the gift shop. Monitors and maintains stock levels within the department. Provides outstanding guest service.

Responsibilities:

• Sells gift shop merchandise, including pre-packaged food and beverage (both alcoholic and non-alcoholic), cashiering accurately and efficiently

• Ensures merchandise stock levels are appropriately maintained and informs supervisor of any stock level irregularities

• Provides outstanding guest service to all gift shop guests

• Monitors and maintains cleanliness, sanitation and organization of the gift shop

• Obtains assigned bank and ensure accuracy of contracted monies

• Documents all guest requests, complaints or problems

• Maintains confidentiality of guest information and pertinent property data

• Remain knowledgeable at all times of all property features, services, and hours of operation

• Assists guests with any questions, concerns, or complaints

• Performs other duties as assigned

• Consistent and regular attendance is an essential function of this job.

Qualifications:

• Minimum 21 years of age

• Minimum 1 year experience performing same or similar job functions

• Previous experience using suggestive up-selling techniques in a retail environment preferred

• Outstanding guest service skills

• High school diploma or equivalent preferred

• Ability to compute basic mathematical calculations quickly and accurately (add, subtract, multiply and divide numbers)

• Ability to effectively communicate in English, both written and verbal

• Able to successfully use computers and calculators

• TAM card is required

SMGHA, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law.

We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today!