Director, Enterprise Applications

Job Description

Amazing Career Moments Happen Here  

Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the insurtech game, we’re not just redefining what’s achievable, we’re creating a place where amazing career moments are made possible.  

  

Position Overview  

We're seeking a Director of Enterprise Applications to be a strategic leader responsible for the vision, delivery, and operational excellence of the company’s core enterprise application portfolio, including Salesforce and NetSuite. This role involves guiding a team of IT professionals, defining a long-term application roadmap, and collaborating with executive-level stakeholders to ensure that technology solutions align with and drive business objectives. The Director acts as a key decision-maker, overseeing governance, security, and the continuous optimization of all managed applications while serving as a technical lead for the team.

  

What You’ll Do

• Strategic Planning and Governance:

  • Develop and implement IT strategies to support business operations, future growth, and scalability using Salesforce, NetSuite, and other enterprise applications.

  • Define and maintain a long-term roadmap for enterprise applications, ensuring alignment with organizational goals and scalability for future growth.

  • Oversee the technical direction of the Enterprise Applications team, ensuring system enhancements and changes are built for scalability, sustainability, and alignment with best practices.

  • Ensure the security, compliance, and governance of enterprise applications in accordance with industry standards and company policies.

  • Partner with departments and executives to identify, recommend, and implement cost-effective technology solutions that align with business priorities and drive organizational goals.

  • Partner with executives and departmental leaders, providing guidance on application-related strategies and initiatives.

• Team Leadership:

• • Mentor a team of IT professionals, providing guidance, training, and motivation to foster professional growth and high performance.

  • Ensure timely delivery of application projects, effectively managing risks, dependencies, and resource constraints.

  • Foster a collaborative and innovative team culture, encouraging continuous learning and improvement.

  • Build and develop the team’s skill set to ensure they are equipped to support new initiatives and adapt to evolving business needs.

• System Operations and Maintenance:

  • Oversee troubleshooting, systems backups, archiving, disaster recovery, and provide expert support when necessary.

  • Ensure timely completion of system maintenance tasks, including security reviews, platform updates, health checks, and optimization activities.

  • Enforce adherence to governance practices and policies to maintain system integrity and compliance.

• Vendor and Financial Management:

  • Develop and manage the enterprise applications budget, ensuring strategic alignment and optimal allocation of resources.

  • Develop and maintain relationships with external IT vendors and service providers, ensuring effective collaboration and service delivery.

  • Develop clear business cases to justify investments in enterprise application enhancements, integrations, and major implementations.

• Continuous Improvement:

  • Stay updated with the latest technologies, trends, and best practices in enterprise applications and implement them in the organization if beneficial.

  • Identify opportunities for process improvement and automation to enhance efficiency and scalability.

  • Lead initiatives to optimize system integrations and ensure seamless data flow across platforms. 

We’re Excited to Learn More About You  

Your experience should include some or all of the following:

• Deep knowledge of enterprise application architecture, integration methodologies, and related cybersecurity best practices.
• Experience with NetSuite or similar ERP systems is a plus.
• Great analytical, problem-solving, interpersonal, and communication s