Senior Analyst, Regulatory Reporting - FUSF/SUSF

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

We are currently looking for a Senior Analyst, Regulatory Reporting - FUSF/SUSF to join our growing Finance team!

In this role, you will report directly to the Manager, Regulatory Reporting. This position will be an important part of a best-in-class Regulatory Reporting function for a growing telecommunications company. You will support the Company's processes and procedures associated with the certification of Federal Universal Service Fund (FUSF) and State Universal Service Fund (SUSF) exemptions, including responding to customer disputes and issues & inquiries related to SUSF and FUSF.  You will need to have excellent communications skills, both written and verbal, and will need to be proactive and detail oriented.

As a Senior Analyst, Regulatory Reporting - (FUSF/SUSF), your duties will include:

• Process annual FUSF certification and SUSF certification forms
• Responsible for annual updating, maintenance, and testing of the FUSF Portal
• Provide timely and accurate responses to customer disputes and inquires related to FUSF and SUSF issues
• Coordinate with internal and external stakeholder groups to assess, analyze, validate, and ensure accuracy of submissions
• Ensure that Company policies and procedures are followed in the coordination and calculation of FUSF & SUSF credits and adjustments
• Maintain proper controls, robust documentation, and change management to provide assurance that the Company is operating a best-in-class reporting environment
• Identify and communicate issues and improvement opportunities

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• 5+ years relevant experience in Accounting, Finance, Compliance, Regulatory, or related discipline
• Bachelor’s degree in accounting, finance or related field
• Strong communication and project management skills with an ability to multi-task and prioritize
• Attention to detail
• Strong organizational, data analysis, and analytical skills
• Complete ownership and accountability of the function given the deadline-oriented nature of the position
• Ability to effectively communicate with external customers
• Adaptable to changing business environment and organizational structure.
• Proficient in MS Office Suite

BONUS POINTS FOR:

• Telecommunications industry knowledge
• Experience with SAP, billing system functionality, audits, and customer dispute resolution
• Familiarity and experience with FUSF and SUSF related matters

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Additional Information

All your information will be kept confidential according to EEO guidelines.

WHY JOIN US?

We aspire to contemporary ways of working.

At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and we prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A dive