Application Analyst Senior

Pay range: $46.61 - $69.90

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE:                                      Senior Applications Analyst

REPORTS TO POSITION:         Manager, Application Service Line

DEPARTMENT:                         Information Technology

DATE LAST REVIEWED:          March 18, 2025

OUR VISION:                            Creating America’s healthiest community, together

OUR MISSION:                         In the spirit of love and compassion, better health, better care, better value

OUR VALUES:                          Accountability, Caring and Teamwork

DEPARTMENT SUMMARY:  The Information Technology (IT) Team provides design, development, security, and support to a broad spectrum of computer hardware and software components, all working together for the benefit of departments throughout St. Charles. We partner with our customers to best leverage various technologies to achieve the best patient outcomes possible by implementing new hardware and software solutions, upgrading existing environments, protecting the data we store, and integrating different solutions to achieve a seamless experience.

POSITION OVERVIEW: The Senior Applications Analyst at St. Charles Health System (SCHS) is responsible for planning and executing all facets of the life cycle for those software applications supporting our hospitals and ambulatory clinics, maximizing the business value to our users of those applications. This position does not directly manage any other Caregivers.

ESSENTIAL FUNCTIONS AND DUTIES:

Using a comprehensive knowledge of industry best practices and St. Charles Health System experience, leads the most complex system and process improvement efforts; coordinates the integration of interrelated system improvement roadmaps; analyzes the change management process for their respective teams and makes recommendations for improvement.

Will be involved in configuring and implementing integrations and AI agents for applications and/or platforms they support.

Collaborates with system users towards continuous improvement of the business value delivered by our software applications.

Builds and maintains system control and application configuration data within software applications to maximize the business benefits delivered.

Understands the choices involved in application configuration and manages choices which support the guiding principles and strategies of the organization.

Designs and executes small-to-large scale application testing as required. Supports and manages large- scale testing efforts as assigned.

Troubleshoots, identifies root cause, solves and documents the most complex system problems facing the IT team at St. Charles Health System. Escalates application issues with St. Charles Health System management and if necessary, the software vendor, while maintaining issue status reports.

Analyzes and manages systems of simple to high complexity to ensure service level agreements with system clients are met; assists IT Leadership in the formulation of service level agreements.

Performs in a lead capacity when dealing with fellow caregivers and vendors, working to improve all aspects of our system applications.

Maintains data integrity and security for assigned applications and systems; leads efforts to address the most complex data integrity problems; assists in architecting data and security standards.

Collaborates with the user community to formulate training curriculum; develops training programs from scratch; mentors Application Analyst Level I's, II's, and III's.

Collaborates with users and vendors to supply the most complex reporting needs for both IT and the user community. 

Manages small-to-medium scale projects and completes the associated Project Management deliverables as assigned.  Completes project tasks of simple-to-high complexity as assigned.

Participates with caregivers, Informatics and leadership to inform and advise strategic and tactical decisions.

Participates actively in groups and makes or facilitates strategic and/or tactical decisions for applications and other areas of responsibility.

Leads cross-functional team efforts to identify the best decision, given the large variety of situations posed by projects, application problems, application maintenance efforts or re-design efforts.

Remains capable of being tasked with the most complex tasks on the most complex projects as well as mentoring others in the completion of other tasks; can be call