Financial Transaction Representative (CEMI)

This is a 2 year term appointment which may be ended or extended based on organizational needs, funding availability, and performance.

No Visa Sponsorship is available for this position.

Remote position:

This position is located in Ithaca, New York. The successful candidate will have the option to perform this role at a location of their choosing within the United States.

The New York Convenience of employer guidelines require New York State individual tax reporting and withholdings for this position. Additional individual state income tax filings may also be required if working temporarily outside New York State.

About the Shared Services Center and CEMI :

The Shared Services (SSC) Center delivers financial transaction and financial management services to campus. The SSC is a multifaceted center that provides transactional support and processing, accounts payable, credit card programs, travel related support and processing, financial management, payroll support, and institutional support services across multiple and varied funding sources. The SSC is comprised of three functional areas: Procure-to-Pay, Travel and Training, and Financial Management and Reporting. 

The Cornell Experience Modernization Initiative (CEMI) is a multi-year program designed to improve the experience of students, faculty, staff, alumni, donors, patients, and partners by unifying and enhancing administrative systems and processes across all Cornell University locations. Its name CEMI is said as “See Me” because the focus is on you: the people who use Cornell’s systems and data to accomplish your goals.

What you will do:
As a CEMI Financial Transaction Representative, you will join a collaborative team in a fast-paced, high volume, and continuously evolving environment. Opportunities are available in Accounts Payable (A/P) and Credit Card Programs. 

In A/P, you will support the processing and monitoring of accounts payable entries, including vendor and payee registration. In Credit Card Programs, you will support the overall administration of university cards, including account creation, adjustments, monitoring, and comprehensive customer support. 

In this role you will:

• Work closely with Finance Specialist II and Manager Finance I to ensure compliance and consistency with all transactions. 
• Interpret and advise on an array of university policies and procedures.  Develop and maintain valuable and productive relationships and provide exceptional customer service. 
• Effectively communicate and work closely with all audiences including daily interaction with all levels of university (i.e., President, Provost, Executive Vice Presidents Offices, Vice Provosts, faculty, staff, etc.).
• In A/P, accurately review and process supplier invoices, resolve electronic invoicing errors, set up and maintain direct deposit accounts, and support payee and vendor registration and maintenance.
• In Credit Card Programs, review credit card applications, set up and maintain cardholder accounts, and respond to customer service inquiries.

What we need:
We need a positive, professional team player with excellent communication skills (both written and verbal), a demonstrated ability to navigate challenges, and a commitment to providing exceptional customer service.

You will bring:

• An associate’s degree in accounting or finance plus 2 – 4 years of related experience, or an equivalent combination of education and experience required. Coursework in Accounting, specifically Principles of Accounting and Business Math, strongly desired.
• The ability to work in a complex, high demand environment with experience prioritizing multiple deliverables. Ability to maintain detailed documentation in a shared, cloud-based environment.
• A demonstrated capacity to collaborate with a diverse group of people and build and maintain effective working relationships. Critical skills such as accuracy, attention to detail, analytical thinking, time management, problem-solving, and organizational abilities.
• The capability to exercise sound judgment and make decisions while managing a high volume of urgent, sensitive, or confidential transactions and communications.
• The flexibility to take direction from multiple individuals and handle confidential information with discretion. Comfort working in an environment where changes to processes and procedures are common.
• Experience using standard office productivity tools (e.g., Microsoft Office suite, including Excel and Word).