Jobs and Careers

Physical Security Enablement Specialist

Washington, United Statesfull_timeVerifiedPosted 1 Jul 2026

💰 $88,400/yr($59,000/yr – $88,400/yr)

About the role

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

As a Physical Security Enablement Specialist, you will support the reliability, performance, and continuous improvement of our critical infrastructure and physical security systems.

In this role, you will lead complex maintenance and installation activities, respond to on-site incidents, and serve as a technical mentor to team members. You’ll collaborate across teams, ensure operational excellence, and help drive high standards in safety, performance, and service delivery

Responsibilities

Physical Security Systems Operations

Maintain, troubleshoot, and repair physical security systems across the data center, including access control, CCTV, network video recorders (e.g., Complete View), biometric systems, and card access readers (e.g., Suprema, AMAG Symmetry
Perform routine installations, upgrades, and deployments of security devices, including customer space installations
Ensure optimal performance and reliability of all security technologies through proactive maintenance and timely issue resolution

Facility Monitoring & Maintenance

Conduct site inspections to ensure optimal operation of access control and surveillance systems
Perform preventative and corrective maintenance to minimize system downtime
Identify and resolve issues impacting security system performance

Incident & Problem Management

Respond to system alerts, failures, and operational incidents
Diagnose root causes and implement timely solutions
Escalate complex issues as needed while maintaining ownership of resolution

Work Orders & Service Delivery

Create, manage, and complete work orders aligned with operational priorities
Support customer deployments, including installation of security monitoring devices within customer spaces

Vendor & Stakeholder Coordination

Coordinate with third-party vendors for maintenance, repairs, or installations
Collaborate with internal teams to ensure seamless service delivery

Site Administration & Continuous Improvement

Maintain accurate documentation, logs, and system updates
Identify opportunities to improve system reliability and operational efficiency
Implement solutions to enhance site security technology performance

Qualifications

High School Diploma or equivalent (technical certifications preferred)
Typically, 1+ years of experience in physical security, facilities, critical infrastructure environments or related environments
Basic knowledge of access control, CCTV, and security systems
Familiarity with electrical and mechanical systems
Basic understanding of networking and server environments
Strong troubleshooting and problem-solving skills
Comfortable using digital tools and work order systems
Ability to work independently and as part of a team in a 24/7 environment and on-call rotation.