Project Manager Navy Fleet and Family Support Program

Company Description

International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care.

Job Description

This Position is Contingent on Contract Award. 

International SOS Government Medical Services, Inc. is looking for qualified individuals to provide project management for The Navy Fleet and Family Support Program (FFSP) leadership. The FFSP serves active duty members of the Navy, Marine Corps, Army, and Air Force plus their eligible family members; active duty members of foreign military services who are stationed in the area; reserve military personnel and their family members when they are eligible for military medical care, military members designated as severely wounded, ill and injured and their identified caretakers and, on a space available basis, military retirees and their family members and widows, eligible family members of military decedents and other groups as directed and authorized by higher authorities in response to special circumstances. 

The Project Manager is the key operational enabler supporting the clinical team in the delivery of the capability set out within the contract. The role is the key practical interface in the provision of personnel, logistic and operational integration. This role works in close collaboration with other program leadership to lead the management team to ensure the highest level of services are delivered to the client within the contractual and legal requirements.

Key Responsibilities:

• Responsible for the overall contract management of the U.S. Navy’s Fleet and Family Support Program to include the administration, conduct and performance of assigned staff.  
• Assess effectiveness of FFSP Family Readiness program contract execution.  
• Identify challenges and solutions in program execution. Recommend adjustment to programs or changes to policy and procedures to increase efficiency and effectiveness of FFSP Family Readiness Programs.  
• Analyze data gathered, prepare reports and provide briefings of recommendations.  
• Provide program guidance for the delivery of services for Family Readiness Programs throughout the Fleet and Family Support Program (FFSP).  
• Continually research and analyze new or best management practices for application to programs or operations. Identify best practices for program delivery and program implementation to ensure the program is current and relevant. 
• Plan, coordinate, organize, and develop program implementation guidance for Family Readiness Programs that are designed to enhance the effective use of total resources in the operation of FFSP activities. Oversee the contract’s training plan.  
• Submitting project deliverables and ensuring that they adhere to quality standards.  
• Provide status reports by gathering, analyzing, and summarizing relevant information. 
• Establishing effective project communication plans and ensuring their execution. 
• Facilitating contract change requests to ensure that all parties are informed of the impacts on schedule and budget. 
• Ensuring that all Standard Operating Procedures (SOPs) and Policies are implemented and followed by all staff. 
• Identifying and developing new opportunities with clients. 
• Obtaining customer acceptance of project deliverables while managing customer satisfaction within project transition periods. 
• Assist Director of Clinical Operations in developing yearly budgets. 
• Participate in the development, implementation, maintenance, and evaluation of Fami