About the role
VQ is a national comprehensive child, youth and family services organization committed to providing successful and effective services while adhering to the highest professional standards.
VQ operates around the nation, providing care services such as residential programming, community-based services, and in-home services for children and their families. We work with state and federal governments to go where the need is greatest and give back to communities that need our services the most. Regardless of the circumstances and background that a child comes from, we believe they deserve an opportunity for a good life.
The Medical Assistant assumes a pivotal role within VisionQuest by spearheading the team's approach to non-clinical
health service delivery. The Medical Assistant duties encompass assisting with evaluating, facilitating, and overseeing
all aspects of the unaccompanied children’s medical care. Emphasizing disease prevention and health upkeep, the
Medical Assistant collaborates closely with the Lead Medical Coordinator and the Medical Coordinator to ensure
children in our care receive the best health services available and timely medical intervention.
ESSENTIAL FUNCTIONS:
● Compliance and Documentation
o Maintain knowledge of all applicable ORR, state, and federal regulations governing
medical care and coordination for Unaccompanied Children (UC).
o Ensure strict adherence to HIPAA and confidentiality standards in all health-related
communications and record-keeping.
o Assist the Lead Medical Coordinator and Medical Coordinator with maintaining accurate,
organized, and up-to-date medical files for each UC, including electronic documentation in
the VisionQuest database and ORR-UC Portal, and hard copies of required records.
o Maintain medication administration logs and ensure all documentation meets
VisionQuest, ORR, and licensing requirements.
o Support the Lead Medical Coordinator and Medical Coordinator in completing medical
audits, inventory checks, and other compliance-related activities.
● Medical Care Support and Coordination
o Assist with scheduling medical, dental, and mental health appointments in compliance
with ORR and licensing timelines.
o Coordinate and provide transportation or escort services for UCs to and from
appointments.
o Support the Lead Medical Coordinator and Medical Coordinator and healthcare providers
during examinations and medical procedures, preparing rooms, equipment, and supplies
as appropriate.
o Assist in dispensing and documenting over-the-counter and prescribed medications
according to VisionQuest’s self-administration of medication policy.
o Monitor and promptly report any medical emergencies or urgent health concerns to the
Lead Medical Coordinator and Medical Coordinator or appropriate staff.
o Track immunizations, screenings, and follow-up care, ensuring timely completion and
documentation.
o Assist in health education for UCs, providing age-appropriate guidance on hygiene, illness
prevention, and basic health practices under the direction of the Lead Medical Coordinator
and Medical Coordinator.
● Collaboration and Communication
o Maintain professional and respectful communication with internal and external
stakeholders, including medical providers, program staff, and ORR representatives.
o Work closely with the Lead Medical Coordinator and Medical Coordinator, case
management, and direct care staff to ensure continuity of care and proper follow-up on
medical recommendations.
o Participate in departmental and program meetings to stay informed of policy updates,
health protocols, and operational changes.
o Support interdepartmental collaboration to ensure timely sharing of medical information
relevant to case planning and child safety.
o Other tasks and responsibilities as assigned by supervisors.
SKILLS & ABILITIES:
● Excellent interpersonal communication skills with ability to listen actively.
● Commitment to professional dev
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