Vice President, Client Management
ZelisAbout the role
At Zelis, we Get Stuff Done. So, let’s get to it!
A Little About Us
Zelis is modernizing the healthcare financial experience for all by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts—driving real, measurable results for clients.
A Little About You
You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.
At Zelis, we Get Stuff Done. So, let’s get to it!
A Little About Us
Zelis is modernizing the healthcare financial experience for all by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts—driving real, measurable results for clients.
A Little About You
You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.
Position Overview
The Vice President of Client Management is a senior leadership role responsible for overseeing the strategic direction and operational execution of the solution client management team. The solution client management team serves as single product experts, and partner with Strategic Client Executives on Zelis’ enterprise and strategic clients to deliver exception client outcomes and results. Solution Client Managers are responsible for serving as product experts with a hyper focus on optimizing client solutions that leads to greater adoption, utilization and outcomes. This role will focus on driving customer satisfaction, retention, and growth by developing and implementing effective client management strategies, fostering strong client relationships, and ensuring the delivery of an exceptional client experience.
What You’ll Do
Develop and execute the overall strategy for the SCM client management team, focused on alignment with our vertical leaders, strategic client executives, and sales to achieve business objectives.
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